Julian Liscano

• Identified opportunities for process automation, leading to increased efficiency and reduced manual workload for staff members.
• Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
• Enhanced employee performance with focused training programs, coaching, and mentoring initiatives.
• Balanced competing priorities in a dynamic environment, ensuring timely completion of tasks while maintaining high standards for quality and safety.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Analyzed and reported on key performance metrics to senior management.
• Trained and guided team members to maintain high productivity and performance metrics.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• As a Ops Supervisor I have been employee of the month twice.

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• Reduced operational costs by implementing cost-effective solutions.
• Increased team productivity by introducing performance metrics and feedback systems.
• Oversaw daily operations to maintain high quality and customer satisfaction.
• Directed initiatives to enhance service delivery and customer experience.
• Improved decision-making processes by analyzing operational data.
• Managed budgets effectively to align with financial goals and objectives.
• Identified opportunities for process automation, leading to increased efficiency and reduced manual workload for staff members.
• Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Supervised operations staff and kept employees compliant with company policies and procedures.

• Enhanced training effectiveness with interactive and engaging materials.
• Conducted needs assessments to identify areas for training improvement.
• Boosted employee engagement by incorporating feedback into training modules.
• Increased knowledge retention with hands-on training techniques.
• Supported career advancement by coaching employees on best practices.
• Evaluated training effectiveness to ensure continuous improvement.
• Analyzed training feedback to refine and enhance future sessions.
• Mentored new hires, resulting in stronger staff development and increased productivity.
• As a trainer I have been employee of the month four times and peak player twice.

Package handler loading and unloading trailers with boxes that came through our building. Also loading and unloading vans.

• Removed jams and unblocked conveyor system to maintain flow of goods.
• Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
• Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
• Proved successful working within tight deadlines and a fast-paced environment.
• Improved package handling efficiency by implementing proper sorting and organizing techniques.
• Followed safety regulations to maintain safe work environment.
• Reduced damage rates for packages through careful handling and adherence to safety protocols.
• Assembled, sealed, and loaded packages into correct trucks.
• Used hand-held scanners and physical logs to accurately track item movements.
• Supported team morale by fostering positive communication and collaboration among coworkers.