Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant

Julian Chavarro

Bucaramanga,SAN

Summary

Highly motivated and adaptable job seeker with a strong work ethic. Thrives on challenges for personal growth. Possesses a natural curiosity and passion for acquiring new knowledge. Pays meticulous attention to detail, recognizing the essence in small nuances. Excellent communication skills and adept at managing emotions in difficult situations. Values punctuality as the foundation for optimal performance. Demonstrates exceptional interpersonal skills and excels at working independently, quickly mastering new skills. Ready to embrace new challenges and contribute to organizational success.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

FRP HUB Australia
Sydney, NSW
07.2024 - 10.2024
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Developed positive relationships with clients through attentive service during initial contact points like reception desk interactions or telephone call handling.
  • Managed purchase orders and generated packing slips for the warehouse personnel
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.

Warehouse Worker

GEODIS Australia
Sydney, NSW
10.2023 - 06.2024
  • Transported goods to designated areas within the warehouse facility
  • Inspected incoming shipments for damage or discrepancies
  • Processed returns of defective merchandise as required
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts
  • Packaged items carefully using protective materials like bubble wrap or foam sheets
  • Operated scanners, computers, and other equipment to track orders
  • Prepared and completed warehouse orders for delivery or pickup according to schedule
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.

Logistic Coordinator

Perfiles y Soluciones Logísticas SAS
Bucaramanga, Santander
05.2021 - 03.2023
  • Managed paperwork and necessary information required for client shipments
  • Dispatched information to service providers to schedule freight movement
  • Prioritized work based on business demands and freight delivery times
  • Relayed information between drivers and recipients regarding ETA and potential delays
  • Evaluated problematic conditions to resolve issues and optimize service levels
  • Evaluated incoming pick-up and delivery requests to determine driver assignments
  • Logged, processed and followed up on merchandise authorization shipments in databases
  • Tracked orders and notified customers of status or potential delays.
  • Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Customer Service, Sales Representative

ACCEDO S.A.S
Bucaramanga, Santander
12.2019 - 05.2021
  • Answered product questions with up-to-date knowledge of sales and promotions
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
  • Increased customer satisfaction by addressing and resolving complex issues effectively.
  • Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
  • Delivered exceptional service by consistently meeting or exceeding performance metrics for quality, speed, and accuracy.

Education

Bachelor of Science - Systems Engineering

Universidad Autonoma De Bucaramanga

Skills

  • Microsoft Excel

  • Multitasking

  • Customer service

  • Friendly, positive attitude

  • Online Tools

  • Data entry

  • Computer skills

  • Critical Thinking

  • Active Listening

  • Problem-solving abilities

  • Decision-making

  • Process optimization

  • Data evaluation

  • Quality control

  • Call Center Operations

Languages

English
Spanish
French

Timeline

Administrative Assistant

FRP HUB Australia
07.2024 - 10.2024

Warehouse Worker

GEODIS Australia
10.2023 - 06.2024

Logistic Coordinator

Perfiles y Soluciones Logísticas SAS
05.2021 - 03.2023

Customer Service, Sales Representative

ACCEDO S.A.S
12.2019 - 05.2021

Bachelor of Science - Systems Engineering

Universidad Autonoma De Bucaramanga

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Julian Chavarro