Julia Tucker

- Develop and manage insurance claims process to ensure efficiency and quick turnaround time for Operations.

- Handle high priority incidents with poise and composure, making quick decisions in effort to reduce overall impact to the company.

- Track, analyze, and report incident data to provide insight to safety awareness, costs associated with the incidents, and for fleet planning.

- Build and maintain relationships with different internal departments fostering communication & organizational alignment, and external partners (ie insurance carriers and third party vendors) contributing to the efficiency & cost-effectiveness for the company.

- Responsible for registering and titling all company vehicles and trailers, and ensured fleet is compliant with state and federal law.

- Ordered and distributed fuel cards to approved individuals and trouble shoot fuel card usage issues.

- Handled auto accident claims with insurance and third parties.

- Worked closely with districts on fleet assignments and yearly vehicle replacements along with maintenance upkeep.

- Executed registration renewals yearly and continued to improve efficiency and communication for the renewal process.

- Managed new and existing fuel accounts nationwide, while increased customer satisfaction by buildng strong relationships and addressing their needs promptly.
- Onboarded new customers- acquired necessary documents, and provided new customers ordering and product information.
- Created and presented proprietary system training materials for company account managers.