JULIA PETERSON
Westminster
Overview
4
4
years of professional experience
Work History
Barista
Caribou Coffee
Westminster
05.2023 - 10.2024
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Stocked customer service stations with paper products or beverage preparation items.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Prepared and served hot and cold beverages.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Managed cash register and processed transactions with accuracy and integrity.
- Input orders into point of sale system and handled customer payments.
- Provided excellent customer service and complimented highly for performance
- Promoted limited-time products and offers
Style Consultant
TARGET CO.
Westminster
08.2022 - 09.2022
- Maintained clean fitting rooms and kept guest expectations high
- Collected tried on clothes and folded or hung them to be put back on sales floor
- Brought clothes from fitting room back to original sales floor location
- Pushed large amounts of freight from backstock locations and arranged neatly on sales floor
- Collaborated with others to style mannequins
- Assisted guests with requests or questions
- Collected clothes in wrong locations or on floor and folded them or hung them back
- Came up with new arrangements to display new items
- Worked with a team to keep one of the largest departments tidy and up to date
Cashier
MICHAEL'S INC
Westminster
04.2021 - 07.2022
- Greeted and informed customers of products, fostering positive store experiences
- Built and maintained positive working relationships with co-workers
- Maintained cash accuracy at cash register
- Answered questions customers had on products and product locations
- Worked with supervisors to find solutions for customers
- Hosted classes for kids and adults to create and use their imaginations while also keeping things safe and clean
- Learned to be sales floor associate as well
- Restocked products and arranged displays
- Trained others to use cash register correctly and responsible to minimize shrink
- Resolved and de-escalated issues to address customer concerns
- Provided efficient and courteous service to customers
- Processed cash, check and credit cards for customer purchases
Volunteer
BUTTERFLY PAVILION
Westminster
Skills
- Customer Needs Assessments
- Opening and Closing Procedures
- Problem solving
- Attention to detail
- Conflict resolution
- Clear communication
- Speedy and efficient
- Store Layouts
- Cash Counting
- Payment Transactions
- Visual Displays
- Loss Prevention Goals Monitoring
- Cash Register Operations
- Creative Strategies
- Point-of-sale systems
- Conversant in Spanish
- Positive and professional
Volunteer Experience
Volunteer, Butterfly Pavilion, Westminster, CO
Languages
- Spanish, Bilingual
- ASL, Beginner
Timeline
Barista
Caribou Coffee
05.2023 - 10.2024
Style Consultant
TARGET CO.
08.2022 - 09.2022
Cashier
MICHAEL'S INC
04.2021 - 07.2022
Volunteer
BUTTERFLY PAVILION