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Judy Leitzow
Colorado Springs
Work Preference
Summary
Dynamic Senior Loan Processor adept at managing a high-volume pipeline of over 40 loans monthly. Achieved significant reductions in error rates through meticulous application scrutiny and proactive stakeholder engagement. Committed to maintaining compliance and enhancing client satisfaction through effective communication and service delivery.
Overview
30
30
years of professional experience
Work History
PROCESSOR
The Mortgage Exchange
Chesterton
02.2026 - 06.2026
- Coordinated with loan originators to compile required borrower documentation for underwriting
- Maintained federal compliance and confidentiality for loan files throughout processing
- Operated Calyx PATH and Microsoft Office to prepare and organize loan documentation
- Verified and analyzed borrower financials from pre-approval through closing to confirm eligibility
- Prepared and distributed COC-LEs in accordance with federal requirements and timelines
- Communicated with loan officers, real estate agents, and title companies to resolve file issues
SR LOAN PROCESSOR
New American Funding
Tustin
08.2025 - 12.2025
- Managed a pipeline of 40 loans monthly, encompassing purchases and refinances.
- Collaborated with Mortgage Loan Originators to compile essential documentation.
- Ensured compliance with federal guidelines while maintaining confidentiality.
- Demonstrated proficiency in Encompass and Microsoft Office Suite.
- Adhered to TRID/RESPA regulations.
- Scrutinized loan applications for accuracy and compliance, resulting in a substantial decrease in errors and heightened processing efficiency.
- Cultivated strong relationships with stakeholders to facilitate seamless communication and timely issue resolution, enhancing overall team productivity.
- Delivered exceptional customer service, addressing client inquiries and concerns with patience and professionalism to foster trust and rapport.
LOAN PROCESSOR II
Sage Home Loans
Fort Mill
05.2025 - 08.2025
- Oversaw a pipeline of over 30 loans monthly.
- Maintained timely communication with borrowers and Loan Originators.
- Verified and analyzed financial information from pre-approval through closing.
- Established robust relationships with borrowers to mitigate potential issues.
- Investigated borrower financial data to identify discrepancies, preventing potential losses and ensuring compliance with lending guidelines.
MORTGAGE LOAN PROCESSOR SENIOR
Ent Credit Union
Colorado Springs
01.2009 - 03.2025
- Collaborated effectively with loan officers, real estate agents, and title companies.
- Championed the implementation of new software programs alongside the Project Management team.
- Delivered exceptional customer experiences through ongoing communication.
- Proficient in managing pipelines of over 40 loans monthly, ensuring compliance with TRID/RESPA regulations, and adept with Encompass and Microsoft Office Suite.
- Proven track record of significantly reducing error rates and enhancing processing efficiency through meticulous loan application scrutiny and strong stakeholder relationships.
- Cultivated strong relationships with clients, guaranteeing a seamless loan processing experience and enhancing overall customer satisfaction.
- Processed and closed over 40 loans monthly, achieving prompt approvals and significantly reducing backlog.
PERSONAL BANKER
Wells Fargo
Monument
04.2008 - 01.2009
- Facilitated the opening of new accounts and enhanced customer retention efforts.
- Resolved account issues and provided effective solutions to enhance customer satisfaction.
INSIDE SALES REPRESENTATIVE
Deluxe, Inc
Colorado Springs
09.2007 - 04.2008
- Managed incoming calls from business clients regarding product reorders.
- Cross-sold additional products to benefit client businesses and enhance sales.
HELP DESK ASSOCIATE
Wachovia Bank
Charlotte
01.1996 - 08.2007
- Supported bank personnel by clarifying policy and procedure inquiries, ensuring accurate information delivery.
- Handled calls from teller lines, new accounts, and consumer loans to resolve client issues effectively.
Education
ASSOCIATES OF SCIENCE DEGREE -
Colorado Technical University
Colorado Springs02-2010
Skills
- Loan processing
- Mortgage operations
- Mortgage regulations
- Regulatory compliance
- Encompass
- Calyx PATH
- MS Office suite
- Time management
- Analytical thinking
- Attention to detail
- Attention to detail
- Adaptability
- Communication
Personal Information
Title: Mortgage Loan Processor
Timeline
PROCESSOR
The Mortgage Exchange
02.2026 - 06.2026
SR LOAN PROCESSOR
New American Funding
08.2025 - 12.2025
LOAN PROCESSOR II
Sage Home Loans
05.2025 - 08.2025
MORTGAGE LOAN PROCESSOR SENIOR
Ent Credit Union
01.2009 - 03.2025
PERSONAL BANKER
Wells Fargo
04.2008 - 01.2009
INSIDE SALES REPRESENTATIVE
Deluxe, Inc
09.2007 - 04.2008
HELP DESK ASSOCIATE
Wachovia Bank
01.1996 - 08.2007
ASSOCIATES OF SCIENCE DEGREE -
Colorado Technical University