Dynamic business owner with a proven track record at Richard N Tice & Associates Inc., excelling in customer relations and attention to detail. Successfully boosted revenue by identifying new opportunities and enhancing service quality. Skilled in conflict resolution and negotiation, consistently exceeding customer expectations while maintaining strong supplier relationships. I have owned my own retail stores for 18 years and will treat any job like its my own....I still own my own Manufactures rep business where I work with manufacturers and retailers to make the retailers successful and the manufacturers more profitable.
Overview
50
50
years of professional experience
Work History
Business Owner
Richard N Tice & Associates Inc.
09.1975 - Current
Developed business plan outlining operational strategies and market analysis.
Researched industry trends to identify growth opportunities and customer needs.
Created marketing materials to promote products and services effectively.
Built relationships with suppliers to negotiate favorable terms and maintain inventory levels.
Analyzed customer feedback to refine product offerings and enhance service quality.
Engaged in networking activities to expand professional connections and business reach.
Established strong customer relationships through excellent communication and attentive service.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Consulted with customers to assess needs and propose optimal solutions.
Boosted revenue by identifying new business opportunities and diversifying product offerings.
Mastered conflict resolution, maintaining harmonious internal relationships and ensuring focus on common goals.
Negotiated favorable terms with suppliers, improving profit margins without compromising on quality.
Achieved significant cost savings by renegotiating service contracts without sacrificing quality or service levels.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Managed daily operations, ensuring efficient workflow and customer satisfaction.