JUAN PABLO Zuluaga
Medellín,Colombia
Summary
Highly motivated and customer-focused professional with a strong background in delivering exceptional service and support in fast-paced environments. Proven ability to resolve customer issues efficiently, maintain positive client relationships, and contribute to customer satisfaction and loyalty. Skilled in active listening, problem-solving, and communication. Passionate about helping others and committed to creating a positive customer experience at every touchpoint
Overview
12
12
years of professional experience
Work History
Waiter
Montes Restaurante
Medellín
01.2025 - Current
Waiter & Bartender
The Canadian Embassy Pub
Paris, France
12.2023 - 12.2024
Driver & Logistics Assistant
Bâtiment et Rénovation
Paris, France
12.2022 - 10.2023
Night Shift General Laborer
Polycraft Industries
Long Islan, NY
03.2022 - 08.2022
Waiter
Los Verdes Restaurant
Miami, Florida
05.2021 - 10.2021
Shipping & Packaging Assistant
Go Fish Cargo
Miami, Florida
10.2020 - 03.2021
Receptionist
Hostal Casa Prado
Medellin, Colombia
12.2017 - 05.2020
Point of Sale Manager
Soluciones Abrasivas
Medellín, Colombia
08.2013 - 07.2017
Education
French Level B1
Smart Language Academy
Medellin01-2023
Intermediate Barbering Certificate
Mariela Beauty School
Medellin03-2022
Basic Barbering Certificat
ABS Barbers
Medellin11-2019
Algebra And Trigonometry Workshop
University of Antioquia
Medellin09-2019
English Level C1
Blendex Language Center
Medellin11-2018
High School Diploma -
Instituto Ferrini
Medellin07-2013
Skills
Active listening
Problem solving
Conflict resolution
Empathy and patience
Multitasking
Time management
Languages
Spanish
First Language
English
Advanced (C1)
C1
French
Intermediate (B1)
B1
Timeline
Waiter
Montes Restaurante
01.2025 - Current
Waiter & Bartender
The Canadian Embassy Pub
12.2023 - 12.2024
Driver & Logistics Assistant
Bâtiment et Rénovation
12.2022 - 10.2023
Night Shift General Laborer
Polycraft Industries
03.2022 - 08.2022
Waiter
Los Verdes Restaurant
05.2021 - 10.2021
Shipping & Packaging Assistant
Go Fish Cargo
10.2020 - 03.2021
Receptionist
Hostal Casa Prado
12.2017 - 05.2020
Point of Sale Manager
Soluciones Abrasivas
08.2013 - 07.2017
French Level B1
Smart Language Academy
Intermediate Barbering Certificate
Mariela Beauty School
Basic Barbering Certificat
ABS Barbers
Algebra And Trigonometry Workshop
University of Antioquia
English Level C1
Blendex Language Center
High School Diploma -
Instituto Ferrini
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