Juanita Lopez
Denver
Summary
Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.
Overview
13
13
years of professional experience
Work History
Medical Receptionist
Mountain View Pain Center
Denver
12.2024 - 06.2025
- Check in
- Checkout
- Verify insurance
- Answer incoming calls
- Open and close
Medical Receptionist/scanner
Denver Family Medicine
Denver
03.2024 - 09.2024
- Processed patient check-ins and check-outs efficiently and accurately, ensuring a smooth and positive experience for all patients.
- Managed patient records and files meticulously, adhering to HIPAA regulations for patient privacy and confidentiality.
- Assisted patients with scheduling appointments.
- Collected copays and processed payments promptly and accurately, contributing to the timely and efficient financial operations of the clinic.
Medical Receptionist
Bailey Dermatology
Louisville
01.2022 - 01.2023
- Managed patient check-in and check-out processes, ensuring accurate and timely registration and departure.
- Answered phones promptly and professionally, scheduling appointments and providing information to patients.
- Resolved patient inquiries and concerns efficiently, providing clear and concise answers and solutions.
Front Desk Manager
Royal Garden Inn
Salt Lake City
01.2012 - 01.2018
- Managed all aspects of front desk operations, including check-in, check-out, guest requests, and reservations.
- Provided exceptional customer service, ensuring a positive and memorable experience for all guests.
- Resolved guest complaints promptly and professionally, maintaining a high level of guest satisfaction.
- Supervised and trained front desk staff, ensuring efficient and courteous service.
Education
High School -
Horizonte High School
01.2005
Timeline
Medical Receptionist
Mountain View Pain Center
12.2024 - 06.2025
Medical Receptionist/scanner
Denver Family Medicine
03.2024 - 09.2024
Medical Receptionist
Bailey Dermatology
01.2022 - 01.2023
Front Desk Manager
Royal Garden Inn
01.2012 - 01.2018
High School -
Horizonte High School