Juan Esteban Ospina López
QA ENGINEER
Rionegro
Summary
QA Analyst with over 1 year of experience in functional testing, API testing, and mobile testing within agile environments. Skilled in designing and managing test cases with parameters and reusable steps, as well as organizing test cycles through tools like Jira and TestRail. Experienced in supporting QA processes by assisting in task prioritization, contributing to release coordination, and promoting effective knowledge sharing
Overview
3
3
years of professional experience
8
8
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
QA Engineer
Productive Edge
Chicago, Illinois
01.2024 - Current
- Contribute to successful product launches through meticulous end-to-end testing of applications.
- Collaborate with developers to identify and resolve software issues, leading to higher product reliability.
- Create and optimize test coverage by maintaining a well-organized, up-to-date library of test cases corresponding to application requirements changes over time.
- Accelerate issue resolution times by effectively prioritizing defects based on severity and impact on end-user experience.
QA Analyst
Melt Studio
07.2023 - 01.2024
- Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.
- Improved software quality by executing thorough test plans and identifying defects before release.
- Contributed to establishment of performance benchmarks, tracking QA metrics over multiple development cycles.
- Expanded team knowledge base, mentoring junior QA analysts on best practices and industry standards.
Customer Service Technician
Airplan
12.2021 - 06.2022
- Handle and carefully respond to all inbound and outbound customer inquiries
- Provide customer service through active listening and resolution of customer issues
- Information about airlines, schedules, flights, and airport
Education
Associate of Science - Associate Degree in Software Development
Corporación Universitaria Remington
Rionegro 07.2021 - 12.2024
Associate of Science - Quality Control + Automation
Globant University
Medellin 01.2023 - 12.2023
Bachelor of Arts - Bachelor's Degree in Foreign Languages
Universidad Católica De Oriente
Rionegro, Colombia 07.2017 - 03.2021
Skills
Manual testing
Test planning
Functional testing
Regression testing
Database testing
Test case design
API testing
Certification
Software Testing desde cero
Timeline
QA Engineer
Productive Edge
01.2024 - Current
QA Analyst
Melt Studio
07.2023 - 01.2024
Associate of Science - Quality Control + Automation
Globant University
01.2023 - 12.2023
Software Testing desde cero
01-2023
Customer Service Technician
Airplan
12.2021 - 06.2022
Associate of Science - Associate Degree in Software Development
Corporación Universitaria Remington
07.2021 - 12.2024
Bachelor of Arts - Bachelor's Degree in Foreign Languages
Universidad Católica De Oriente
07.2017 - 03.2021
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