Juan Diego Imbachi Bolaños
Pitalito,MET
Summary
Dynamic General Manager with a proven track record at Panelas IBS S.A.S, enhancing team productivity through innovative workflow processes. Skilled in budgeting and financial forecasting, I excel in leadership and attention to detail, driving operational effectiveness and continuous improvement in administrative functions. A creative problem-solver committed to excellence.
Experienced with preparing variety of coffee beverages to meet customer preferences. Utilizes excellent customer service skills to enhance customer experience and build loyalty. Track record of maintaining clean and efficient workspace, ensuring consistent quality and prompt service.
Overview
4
4
years of professional experience
Work History
General Manager, Administration
Panelas IBS S.A.S
Isnos, Colombia
06.2024 - 08.2025
- Oversaw administrative operations, ensuring compliance with organizational policies and procedures.
- Developed efficient workflow processes, enhancing team productivity and service delivery.
- Managed budgeting and financial forecasting, optimizing resource allocation across departments.
- Implemented performance metrics to evaluate operational effectiveness and drive continuous improvement.
- Oversaw facility operations, ensuring a safe and clean environment for staff and visitors.
- Streamlined administrative processes by implementing efficient systems and organization strategies.
- Innovated new approaches to problem-solving which resulted in greater overall efficiency within the workplace.
Coffee Barista
Verona Coffee Isnos
Isnos, Colombia
02.2021 - 04.2024
- Prepared coffee beverages following standardized recipes to ensure quality and consistency.
- Operated espresso machines and brewing equipment to deliver customer orders efficiently.
- Maintained cleanliness of workstations, utensils, and equipment to meet health standards.
- Provided friendly customer service by taking orders and addressing inquiries promptly.
- Adapted quickly to high-pressure situations during peak service hours to maintain workflow.
- Gained knowledge of various coffee types and preparation methods through hands-on training.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
Bachelor of Arts - Bachelor's Degree in Foreign Languages with An E
National Open And Distance University (UNAD)
Pitalito, Colombia12-2028
APPLICATION OF GOOD MANUFACTURING PRACTICES IN THE - APPLICATION OF GOOD MANUFACTURING PRACTICES IN ALI
National Learning Service (SENA)
Pitalito, Colombia09-2024
TECHNICAL - ARMINGAGRICULTURE AND LIVESTOCK (FARM)
National Learning Service SENA
Pitalito, Colombia12-2020
TECHNIQUES FOR PREPARING COFFEE-BASED BEVERAGES. - Coffee Barista
National Learning Service (SENA)
Pitalito, Colombia11-2020
COFFEE CUPPING LEVEL 1 - COFFEE CUPPING
National Learning Service (SENA)
Pitalito, Colombia10-2020
PREPARATION OF ESPRESSO-BASED DRINKS - Coffee Barista
National Learning Service (SENA)
Pitalito, Colombia12-2019
KNOWLEDGE TRANSFER ON THE ENVIRONMENT OF MECHANICA - FARM
National Learning Service (SENA)
Pitalito, Colombia09-2019
Skills
- Team player
- Time management
- Efficient multi-tasker
- Leadership and team building
- Order taking
- Beverage preparation
- Cleanliness standards
- Quality standards
- Cooking
- Espresso preparation
- Adaptive and creative
- Excellent memory
- Friendly and outgoing
- Coffee machinery
- Menu memorization
- Opening and closing duties
- Cash handling
- Attention to detail
- Safe food handling practices
- POS systems
- ENGLISH LANGUAGE PROFICIENCY
Languages
Spanish
Native or Bilingual
English
Professional Working
French
Limited Working
Timeline
General Manager, Administration
Panelas IBS S.A.S
06.2024 - 08.2025
Coffee Barista
Verona Coffee Isnos
02.2021 - 04.2024
Bachelor of Arts - Bachelor's Degree in Foreign Languages with An E
National Open And Distance University (UNAD)
APPLICATION OF GOOD MANUFACTURING PRACTICES IN THE - APPLICATION OF GOOD MANUFACTURING PRACTICES IN ALI
National Learning Service (SENA)
TECHNICAL - ARMINGAGRICULTURE AND LIVESTOCK (FARM)
National Learning Service SENA
TECHNIQUES FOR PREPARING COFFEE-BASED BEVERAGES. - Coffee Barista
National Learning Service (SENA)
COFFEE CUPPING LEVEL 1 - COFFEE CUPPING
National Learning Service (SENA)
PREPARATION OF ESPRESSO-BASED DRINKS - Coffee Barista
National Learning Service (SENA)
KNOWLEDGE TRANSFER ON THE ENVIRONMENT OF MECHANICA - FARM
National Learning Service (SENA)