Juan David Bertel Ortega

Highly adaptable and fast-typing professional with strong multitasking abilities and over 1.7 years of experience in customer-facing roles. Proven track record in fraud prevention, sales, customer service, and technical support within English-speaking environments. Skilled in managing high volumes of interactions efficiently and maintaining a customer-focused approach under pressure. Recognized for reliability, problem-solving skills, and clear communication in dynamic, performance-driven settings.