Juan Camilo Velez Giraldo
Aircraft Maintenance Technician
Cali - Valle Del Cauca
Summary
Hardworking and passionate job seeker with strong organizational skills eager to provide and perform high-level ground operation procedures with the highest safe and quality standards for ramp agent position. Team player ready to help it's team to maintain and provide the services multiple aircrafts requires on ground in the minor time required with the highest quality it requires. Additionally to my operative skills, my linguistics competences can also aport positively to my team, when it comes to interact with different customers if required.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Aircraft Maintenance Technician Intern
Escuela Militar de Aviacion "Marco Fidel Suarez"
Cali - Valle del Cauca
12.2019 - 12.2020
- Assisted with day-to-day aircraft operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments such as marshalling aircrafts and providing external servicing (fueling and pre-flight check).
- Developed strong communication and organizational skills through working on group in major maintenance and non-scheduled maintenance check on aircrafts .
Bilingual Customer Service Representative
SITEL de Colombia S.A
Cali
10.2021 - Current
- Identified and responded to customer requests and concerns through phone for English -speaking customers.
- Communicate with management when customer issues escalated and worked to find resolutions.
- Met all call quality standards and daily quotas for first-call resolution.
Education
Technical - Aircraft Maintenance
Escuela De Aviacion Del Pacifico, Aviation School
Cali - Colombia 02.2017 - 09.2019
Skills
I easily adapt to different work environments
undefinedTimeline
Bilingual Customer Service Representative
SITEL de Colombia S.A
10.2021 - Current
Aircraft Maintenance Technician Intern
Escuela Militar de Aviacion "Marco Fidel Suarez"
12.2019 - 12.2020
Technical - Aircraft Maintenance
Escuela De Aviacion Del Pacifico, Aviation School
02.2017 - 09.2019
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