Summary
Work History
Education
Skills
Courses
Languages
Timeline
BusinessAnalyst
Juan Angel Gutierrez Saldana

Juan Angel Gutierrez Saldana

Orlando,Fl

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Work History

Furniture Assembler

Palo Seco
05.2023 - 06.2023
  • Fastened parts together with bolts, screws, speed clips, rivets, glue or other fasteners according to blueprints and customer specifications.
  • Used hand tools and production equipment to perform furniture assembly work and mastered blueprint reading to verify correct completion.
  • Adhered to current health, safety and environmental policies and complied with quality and control standards for furniture assembly.
  • Demonstrated manual dexterity and coordinated hand and finger movements to grasp, manipulate and assemble objects necessary to complete diverse furniture projects.

Pet Sitter

neighbors and relatives
03.2023 - 05.2023
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Exercised animals regularly with walks and rigorous play activities.
  • Gave medication to pets following guidelines from owners.
  • Consulted with veterinarians to diagnose problems and administered prescribed treatments.

Carpenter's Assistant

Hagalo En Casa
02.2023 - 02.2023
  • Cut materials according to specifications in preparation for installation.
  • Worked with master carpenters to install decks for both residential and commercial customers.
  • Assisted with movement of materials and equipment to job sites.
  • Kept job site cleaned up properly and all debris disposed of in respective containers.

Customer Service Cashier

Interiors Design Family Business (Juan Angel Gallery)
02.2022 - 04.2022
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Education

Associate of Arts - Business Administration

Valencia College
Orlando,Fl
08.2025

High School Diploma -

Gimnasio Domingo Savio De Villavicencio
Villavicencio-Meta-Colombia
12.2022

Skills

  • Learning Strategies
  • Providing Feedback
  • Maintenance and Light Repair
  • Reading Comprehension
  • Customer Satisfaction
  • Leadership
  • Team Working
  • Problem-solving abilities

Courses

  • Carpentry course

Languages

Spanish
Native language
English
Upper intermediate
B2

Timeline

Furniture Assembler

Palo Seco
05.2023 - 06.2023

Pet Sitter

neighbors and relatives
03.2023 - 05.2023

Carpenter's Assistant

Hagalo En Casa
02.2023 - 02.2023

Customer Service Cashier

Interiors Design Family Business (Juan Angel Gallery)
02.2022 - 04.2022

Associate of Arts - Business Administration

Valencia College

High School Diploma -

Gimnasio Domingo Savio De Villavicencio
Juan Angel Gutierrez Saldana