Juan Sanchez

- Oversee and guide the audit process within the company, ensuring that our screeners, matchers, and talent adhere meticulously to best practice guidelines.

- Directly manage and lead the QA team, supervising daily work, assigning tasks, and conducting regular training sessions to enhance and drive performance and development.

- Collaborate with cross-functional teams and leadership to identify process gaps, optimize quality assurance workflows, and support the organization’s broader strategic goals

• Led a high-performing team by offering continuous guidance and performance evaluations, addressing interpersonal conflicts to enhance collaboration, and delivering comprehensive reports on team achievements and areas for improvement to leadership.

• As a CELTA-certified ESL instructor, I designed and delivered engaging lessons tailored to diverse student needs, fostering language acquisition in both individual and group settings.
• I provided ongoing mentorship and constructive feedback to students, tracking their progress, and adapting lesson plans to optimize learning outcomes. Additionally, I facilitated a positive classroom environment by addressing language barriers and interpersonal challenges, ensuring an inclusive and supportive space for all learners.

- Interviewed, assessed, and filtered technical candidates to ensure they have outstanding English proficiency and communication skills.

-Examined the technical proficiency of developers, designers, and finance experts joining Toptal’s freelance network.

• I successfully managed ESL classrooms by implementing structured lesson plans focused on communication, grammar, and real-world language application. Through regular assessments and progress reports, I monitored student development and provided individualized coaching to enhance their confidence and fluency.

• Designed and proposed several outreach programs for Miami-Dade County, focused on South Florida ecology.
• Conducted and participated in educational programs for the county school.
• Developed conservation strategies for the conservation of natural reserves in the county.
• Advised and assisted the community with the preservation of their environment and the natural preserves in the surrounding areas.
• Delivered scripted, educational tours and talks providing visitors with information and facts of geology, biology and conservation interspersed with anecdotes about site.