Juan Escobar Durango

Logistics Coordinator

ENVIGADO

Summary

Highly motivated Logistics Coordinator with 2 years of hands-on experience in freight tracking, load coordination, and customer support within the logistics and supply chain sector. Proven ability to manage time-sensitive operations, resolve shipment issues proactively, and ensure on-time delivery. Detail-oriented, responsible, and driven by results. Looking to contribute my logistics expertise and customer service skills to Hubtek's dynamic remote team.

Overview

years of professional experience

Work History

Customer Service Representative

Teleperformance

Medellin, ANT

07.2023 - Current

Monitored daily shipment progress and conducted regular check calls to ensure on-time performance.
Reported delivery issues promptly and collaborated with internal teams to provide proactive solutions.
Assisted in assigning and organizing loads based on carrier availability and customer requirements.
Built and maintained strong relationships with clients and carriers to ensure satisfaction.
Maintained accurate load records and documentation for operational transparency.

Education

High School Diploma -

Institución Universitaria De Envigado

Envigado, Colombia

05.2001 -

Skills

Logistics Coordination & Load Monitoring

Track & Trace Issue Resolution

Load Scheduling & Creation

Bilingual: Spanish – Native English – B2

Time Management & Sense of Urgency

Customer Service & Communication

Results-Oriented & Detail-Driven

Timeline