Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juan Daleman

Computer Systems Engineering Student
Funza

Summary

Student with strong problem-solving skills and critical thinking. Demonstrated ability to listen to customer needs and provide effective solutions. Competent in problem assessment and development of resolution strategies, supported by an academic background in engineering. Committed to delivering exceptional service and continuously improving customer satisfaction.

Overview

1
1
year of professional experience
2
2
Languages

Work History

Manager of Operations

Car Wash
08.2022 - 12.2023
  • Improvement of quality and delivery time for vehicle washing through effective personnel management.
  • Resolution of vehicle-related incidents during washing or parking, with a focus on customer service.
  • Development of strong customer relationships to enhance the appeal of the car wash.

Education

Bachelor of Science - Computer Systems Engineering

Universidad Nacional De Colombia
Bogotá, Colombia
05.2001 -

Associate of Science - Systems Technician

SENA
Bogotá, Colombia
05.2001 -

Certificate - Customer Service

SENA
Bogotá, Colombia
05.2001 -

Skills

Data Management

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Timeline

Manager of Operations

Car Wash
08.2022 - 12.2023

Bachelor of Science - Computer Systems Engineering

Universidad Nacional De Colombia
05.2001 -

Associate of Science - Systems Technician

SENA
05.2001 -

Certificate - Customer Service

SENA
05.2001 -
Juan DalemanComputer Systems Engineering Student