JUAN CAUSEY
El Paso
Summary
Seasoned Catering Manager with passion for creating quality food experiences. Skilled at managing employees and organizing large-scale events, including weddings and banquets. Well-known for delivering excellent dishes and customer service, resulting in business growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Catering Supervisor
Sodexo University Of Texas El Paso
10.2023 - Current
- Successfully managed multiple events simultaneously, demonstrating strong organizational skills and flexibility under pressure.
- Achieved consistent positive feedback from clients through meticulous attention to detail in event planning and execution.
- Developed and maintained strong relationships with clients, leading to repeat business and referrals.
- Coordinated staff training programs, enhancing service skills and strengthening teamwork among employees.
- Increased client satisfaction by providing exceptional catering services for various events.
- Resolved client concerns promptly through active listening skills and creative problem-solving techniques, ensuring continued satisfaction throughout event process.
- Maintained strict adherence to food safety guidelines, ensuring health and well-being of clients and guests.
Senior Catering Supervisor
SodexoMAGIC Morgan State University
09.2020 - 10.2023
- Streamlined event planning processes, resulting in improved efficiency and reduced costs.
- Resolved client concerns promptly through active listening skills and creative problem-solving techniques, ensuring continued satisfaction throughout event process.
- Managed team of catering professionals, ensuring timely delivery of high-quality services.
- Enhanced company reputation by consistently delivering outstanding customer service experiences at every event.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Events Manager
Copper Kitchen
07.2017 - 10.2023
- Created memorable experiences for guests through immersive entertainment options at various events.
- Maintained strict safety protocols at all times, mitigating potential risks to attendees during large-scale gatherings.
- Coordinated florists, photographers, and musicians for events.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Trained and supervised event staff to complete tasks on time.
Education
Bachelor of Arts - Urban And Regional Planning
University of Illinois At Urbana-Champaign
Champaign, ILSkills
- ServSafe Manager
- Event Coordination
- Relationship Building
- Coaching and Mentoring
- Analytical Skills
- Attention to Detail
- Written Communication
- Problem-solving aptitude
- Operational Efficiency
- Inventory Management
Certification
- Texas Alcohol Beverage Commission Certification
Timeline
Senior Catering Supervisor
Sodexo University Of Texas El Paso
10.2023 - Current
Senior Catering Supervisor
SodexoMAGIC Morgan State University
09.2020 - 10.2023
Events Manager
Copper Kitchen
07.2017 - 10.2023
- Texas Alcohol Beverage Commission Certification
Bachelor of Arts - Urban And Regional Planning
University of Illinois At Urbana-Champaign
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