Summary
Overview
Work History
Education
Skills
Timeline
Generic

Junior Calcano Reyes

Firestone

Summary

In my role as a Fulfillment Associate at Amazon Delivery Station, I play a pivotal role in ensuring the smooth and efficient operation of the facility. One of my key contributions is in optimizing package sorting processes, Recognizing a bottleneck in the sorting workflow, and I proposed and implemented a revised sorting strategy that resulted in a 100 percent increase in sorting efficiency. I have improved building morale due to these efforts. My goals are aligned to contribute to meeting and exceeding daily delivery goals consistently.

Overview

13
13
years of professional experience

Work History

Captain Supervisor

Shamrock Foods
Aurora
05.2024 - Current

Make sure all my team has product to start the day , make sure routes are open and close them in time, take care of epicks and overall make sure we have all products selected in the right routes on time.

Amazon Delivery Associate

Amazon
Thornton
08.2023 - Current
  • Assisted with unloading product from truck as needed upon delivery to customer's location.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Planned and completed group projects, working smoothly with others.
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Communicated regularly with external customers regarding their specific needs related to processes.
  • Identified potential risks associated with proposed changes or implementations of processes.
  • Provided support to team members in resolving process-related issues.

ASC Member: Knowledge of and adherence to safety protocols, guidelines, and regulations to maintain a secure working environment.

Risk Assessment: Ability to identify potential safety hazards and conduct risk assessments to prevent accidents and injuries.

Emergency Response: Training and experience in responding to emergencies, including knowledge of evacuation procedures and first aid.

Safety Training: Experience in providing safety training to team members, emphasizing the importance of following safety procedures.

Hazard Identification: Skill in recognizing and addressing potential hazards within the workplace, including those related to equipment, materials, and processes.

Safety Inspections: Conduct regular safety inspections to ensure that equipment, work areas, and procedures comply with safety standards.

Incident Reporting: Ability to promptly and accurately report safety incidents, injuries, or near-miss situations to supervisors and appropriate channels.

Attention to Detail: ability to pay close attention to details, ensuring accuracy in documentation and processes.

Organizational Skills: organizational skills, especially in managing tasks, schedules, and coordinating various aspects of a project.

Communication Skills: ability to communicate effectively with team members, superiors, and other operation team members.

Problem Solving: problem-solving skills of any situation needed to be fix in the delivery station capable of fixed situations where theres several identified issues and implemented effective solutions.

Team Collaboration: experience working collaboratively with diverse teams and ability to contribute positively to a team environment in the fastest and effective way possible.


Quality Control Enhancement:

  • Situation: Detected an increase in product defects during the manufacturing process.
  • Action: Conducted a comprehensive analysis of the production line, implemented additional quality control checks, and provided training to the production team.
  • Result: Reduced product defects by 15%, ensuring that only high-quality devices were shipped to customers.

Adaptability: ability to adapt to new challenges and environments, to be able to showcase my flexibility in various situations.

Time Management: able to work fast in different assignments managing time effectively to meet deadlines and achieve project goals.

Technical Proficiency: college experience in documentation tools like Microsoft Word, Google Docs, or Confluence.

Experience in creating and maintaining detailed process documentation.

Collaboration and Communication Tools:

  • Proficient in communication and collaboration tools like Slack, Microsoft Teams, or Zoom.
  • Experience in facilitating effective communication within cross-functional teams.

Documentation Skills: Emphasize your ability to create and maintain detailed documentation, which is often crucial in process assistant roles.

Analytical Thinking: ability to analyze data, identify trends, and draw meaningful conclusions for solving issues and daily situations at the station ddv2.

Interpersonal Skills: ability to build positive relationships with colleagues and stakeholders, contributing to a positive work environment also can speak fluent spanish and english.

Multitasking amazing experience in handling multiple tasks simultaneously and managing competing priorities. like crashes on the docks , sorting and picking also traffic controlling and problem solving.

Online Production Manager

peaks automotive
Northglenn
01.2023 - Current
  • Prevented and resolved customer issues regarding production through planning.
  • Analyzed production processes to identify areas for improvement in efficiency and cost savings.
  • Strategized long-term business needs and applied customer feedback for process improvements.

Baseball Coach and Trainer

Ironworks Training Center
Broomfield
07.2021 - 12.2022
  • Ability to assess players' strengths and weaknesses to tailor training programs for individual and team improvement.
  • Implement strategies for skill development, including drills and practice sessions.
  • Inspire and motivate players to perform at their best, fostering a positive and focused team atmosphere.
  • Provide constructive feedback and encouragement to enhance player confidence.
  • Clear and effective communication with players, coaching staff, parents, and scouts.
  • Promote a positive team culture that emphasizes mutual respect and cooperation.

Amazon Associate

amazon fulfillment center
Oklahoma City
09.2020 - 01.2021
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Provided support during peak periods by working extended shifts when required.
  • Continuously monitored work area for potential safety hazards or violations.
  • Utilized factors such as package shape and final destination to sort into correct bins for delivery.
  • Met demanding performance targets by working efficiently and backing up fulfillment team members.
  • Sorted packages into delivery routes by factors such as size, weight and destination.

Head of Maintenance

southwestern christian university
Bethany
09.2018 - 12.2019
  • Coordinated emergency response procedures in case of accidents involving hazardous material or equipment failure.
  • Maintained up-to-date records of all preventive and corrective actions taken against reported faults or breakdowns.
  • Resolved conflicts between different parties involved in the maintenance process.

Gym Manager

felipes gym
The Bronx
02.2012 - 07.2013
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Initiated group programs to challenge members to make exercise part of daily routines.
  • Oversaw hiring process for new employees including conducting interviews.

Education

Bachelor of Science - Sport Business Managment

Southwestern Christian University
Bethany, OK
05-2020

Skills

  • Bilingual fluent in Spanish and English
  • Amazon Safety Committee member
  • Traffic control certified
  • Meet tight deadlines by effectively managing time during the sorting and delivery process
  • Ability to handle physically demanding tasks, including lifting, carrying, and moving packages
  • Process improvement
  • Data analysis
  • Workflow optimization
  • Project management
  • Problem-solving

Timeline

Captain Supervisor

Shamrock Foods
05.2024 - Current

Amazon Delivery Associate

Amazon
08.2023 - Current

Online Production Manager

peaks automotive
01.2023 - Current

Baseball Coach and Trainer

Ironworks Training Center
07.2021 - 12.2022

Amazon Associate

amazon fulfillment center
09.2020 - 01.2021

Head of Maintenance

southwestern christian university
09.2018 - 12.2019

Gym Manager

felipes gym
02.2012 - 07.2013

Bachelor of Science - Sport Business Managment

Southwestern Christian University
Junior Calcano Reyes