Diligent Posting Clerk with a proven track record at Cornerstone Credit Services LLC, adept in data entry and customer service. Excelled in processing various payment types and streamlining office inventory, enhancing operational efficiency. Skilled in using Excel and Word, coupled with exceptional communication abilities, I significantly improved payment posting accuracy and customer query resolution.
Data entry of NSF checks, and open delinquent accounts sent for collections. Correction of information such as names and addresses to align with formats.
Opened and sorted incoming mail, posted payments which came via mail, from the portal and those which were received in office. Payment types consisted of cash, checks, ACH’s and credit cards. Balanced daily totals, closed out different batches, made cash break down, counted till, deposits nightly.
Answered incoming calls and transferred to appropriate department of either collections or merchant services for credit card processing.
Ordered and took inventory for the office.
Data Entry and Posting Clerk
Some Excel, Word
Customer Service
Answering phone