Josuan Garces

Systems Technician with advanced English proficiency and a proven record in customer service, logistics coordination, and back-office operations. Adept at managing escalations, optimizing workflows, and delivering high-quality outcomes under strict deadlines. Skilled in Microsoft Office, Google Workspace, data analysis, and process improvement, with the ability to collaborate effectively across multicultural teams. Recognized for problem-solving, adaptability, and attention to detail, consistently contributing to operational excellence and customer satisfaction.