Josiah Hirsch
Aurora
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Leader
Chick-fil-a
04.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
- Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
- Ensured compliance with all legal and company policies, minimizing risks of fines or sanctions.
Lifeguard
Aurora Colorado
01.2020 - 02.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Responded to emergency situations in a timely, efficient manner.
- Provided friendly customer service to guests and addressed concerns.
Education
No Degree - Material Science And Engineering
Arizona State University
Tempe, AZ05-2028
Skills
- Positive attitude
- Problem-solving
- Customer service focus
- Strong verbal and written communication
- Conflict resolution
- Professional appearance
Certification
- Earned CSWP, SolidWorks - May 2022
- CPR Certified, Aurora Lifeguards: Jan 2020-Jan 2022
- Eagle Scout, Boy Scouts of America - Dec 2023
Timeline
Shift Leader
Chick-fil-a
04.2022 - Current
Lifeguard
Aurora Colorado
01.2020 - 02.2022
No Degree - Material Science And Engineering
Arizona State University
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