Joshua Mccrimon
Broomfield
Summary
Dynamic operations manager and trainer with proven success at FedEx, adept at enhancing operational efficiency and employee performance. Skilled in creative problem solving and team leadership, I developed impactful training programs, resulting in improved employee skills and customer satisfaction. Committed to fostering a motivated workforce while implementing effective policies and procedures.
Overview
9
9
years of professional experience
Work History
Trainer
FedEx
Broomfield, CO
01.2023 - 08.2024
- Implemented new hire training program to onboard and train new employees within operations.
- Trained existing personnel on new or enhanced applications, job functions.
- Conducted one-on-one coaching sessions with employees to develop their skills and knowledge.
- Maintained accurate records of training activities, tracking attendance, evaluations, and assessments to support employee development.
- Provided constructive feedback on employee performance during training sessions to facilitate skill improvement.
- Implemented new hire training program to effectively onboard and equip new employees for success in operations.
- Maintained a clean and organized work area, contributing to a safe and efficient working environment.
Ops Manager
FedEx
Broomfield, CO
10.2021 - 01.2023
- Oversaw day-to-day operations of a high volume distribution center, ensuring smooth and efficient operations in accordance with company standards and procedures.
- Managed team, providing guidance, training, and performance evaluations to enhance productivity and maintain quality standards.
- Developed and implemented strategies that increased customer satisfaction through targeted initiatives.
- Coordinated cross-functional teams, including logistics, transportation, and customer service, to ensure timely delivery of packages and effectively resolve issues.
- Developed and maintained strong relationships with key stakeholders, including vendors and suppliers, ensuring reliable and timely delivery of goods and services.
- Developed and implemented strategies to improve customer satisfaction.
Package Handler
FedEx
Broomfield, CO
10.2015 - 10.2021
- Loaded and unloaded packages from trucks, ensuring timely delivery and adherence to deadlines.
- Loaded and unloaded packages from trucks, consistently meeting deadlines.
- Handled large volumes of packages efficiently, contributing to smooth operations within established time frames.
- Followed all safety regulations and procedures when handling packages.
- Skilled at completing tasks quickly and efficiently while maintaining accuracy in all areas of work.
- Adapted quickly to changes in workflow as needed while meeting production goals.
- Managed multiple tasks simultaneously, maintaining professionalism and ensuring high efficiency.
- Handled multiple tasks simultaneously with professionalism and efficiency.
- Packaged and sealed items using appropriate labels and materials.
Education
Highschool -
James Clemens
Madison, Alabama05-2013
Google Cybersecurity Professional Certificate - Cybersecurity
Google Cybersecurity (via Coursera)
Online04-2026
Skills
- New hire training
- Training program development
- Workshop facilitation
- Operations management
- Performance management
- Employee motivation
- Decision-making
- Operational efficiency
- Team leadership
- Interpersonal communication
- Creative problem solving
- Compliance management
Timeline
Trainer
FedEx
01.2023 - 08.2024
Ops Manager
FedEx
10.2021 - 01.2023
Package Handler
FedEx
10.2015 - 10.2021
Highschool -
James Clemens
Google Cybersecurity Professional Certificate - Cybersecurity
Google Cybersecurity (via Coursera)