Joshua Hays
Greeley
Summary
Dedicated professional with a strong focus on enhancing customer satisfaction and operational efficiency. Demonstrated reliability and punctuality in fast-paced environments.
Results-driven Parts Sales Manager with extensive experience in inventory management and team collaboration. Known for exceeding sales targets and fostering positive customer relationships, contributing to overall business growth.
Overview
24
24
years of professional experience
Work History
Stocker
Tractor Supply Company
Greeley, CO
05.2025 - Current
- Stocked shelves efficiently to ensure product availability and visibility.
- Assisted in inventory management by organizing stock and conducting regular counts.
- Maintained cleanliness and organization of sales floor to enhance customer experience.
- Collaborated with team members to achieve daily stocking goals effectively.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Parts Sales Manager
AutoZone
Greeley, CO
05.2018 - 04.2025
- Led sales team to exceed monthly revenue targets through strategic inventory management.
- Streamlined ordering processes, reducing lead times and improving overall operational efficiency.
- Coordinated promotional events to increase store visibility and drive customer engagement.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
- Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Fostered a positive work environment by promoting teamwork, open communication, and employee recognition programs among staff members.
- Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
- Streamlined inventory management for enhanced efficiency in ordering and tracking parts.
- Established a comprehensive returns policy that balanced customer satisfaction with business objectives.
- Led a team of sales associates to consistently surpass monthly sales goals.
- Ordered parts for customers, repair shops, and service departments for use in automotive equipment.
- Increased parts sales by developing and maintaining strong relationships with customers and suppliers.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Unarmed Security Guard
JBS Beef Plant
Greeley, CO
05.2005 - 05.2018
- Monitored facility access to ensure compliance with security protocols.
- Conducted regular patrols to identify and address potential security risks.
- Assisted in training new security personnel on procedures and policies.
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Developed strong relationships with fellow team members as well as other departments within the organization resulting in better coordination during emergencies.
- Maintained visitor logs for accurate record-keeping and improved site access control.
School Custodian
Greeley-Evans School District 6
Greeley, CO
08.2002 - 05.2005
- Maintained cleanliness and sanitation of classrooms, restrooms, and common areas.
- Operated cleaning equipment and tools to ensure optimal performance.
- Conducted routine inspections to identify maintenance needs and safety hazards.
- Collaborated with staff to create effective cleaning schedules and procedures.
- Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Kept building spaces premises clean inside and outside.
- Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
- Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
- Assisted with minor maintenance tasks such as changing light bulbs, repairing fixtures, and painting walls to keep the facility in good condition.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Moved furniture for cleaning and set up for special events.
- Maintained positive relationships with coworkers by providing support in their tasks and sharing knowledge about best practices in custodial work.
- Completed routine floor stripping, sealing, and finishing.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Supported school events by setting up and breaking down furniture, equipment, and decorations as needed.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Education
High School Diploma -
Greeley West High School
GreeleySkills
- Willing to learn
- Positive attitude
- Customer service
- Friendly and personable
- Customer assistance
- Customer relationships
- Punctual and reliable
- Operational efficiency
- Task delegation
- Sales reporting
- Improving customer satisfaction
- Facility security
- Situational awareness
Timeline
Stocker
Tractor Supply Company
05.2025 - Current
Parts Sales Manager
AutoZone
05.2018 - 04.2025
Unarmed Security Guard
JBS Beef Plant
05.2005 - 05.2018
School Custodian
Greeley-Evans School District 6
08.2002 - 05.2005
High School Diploma -
Greeley West High School