Joshua Davis

• Served as Subject Matter Expert on SATCOM agreements, focusing on partnerships with 11 countries.
• Delivered Advisory and Assistance Services regarding trends and troubleshooting for Wideband Global Satellite network.
• Proactively provided situational awareness reports to international partners on constellation statuses and anomalies.
• Authored comprehensive Operations Reports and presentations for General Officers and Executive Steering Committees.
• Managed planning and execution of meetings, exercises, and events to ensure effective collaboration.
• Tracked terminal and modem certification progress, providing logistical support for ACSA funds within AGATRS.
• Oversaw SharePoint site management, maintaining user accounts and content for U.S. and international partners.

• Monitored FAB-T MILSTAR networks in collaboration with Mountain Tech Control and RSSC for optimal functionality.
• Executed maintenance tasks, including replacement of circuit cards and major sub-assemblies.
• Conducted routine inspections of work centers to ensure quality assurance and safety compliance.
• Developed safety improvements within work center and reported safety concerns to Construction Element.

• Monitored network and satellite performance to deliver effective customer support.
• Tracked TDMA equipment configurations and reported conditions to Team Lead.
• Remotely troubleshot VSAT systems using iDirect software.
• Resolved customer issues related to broadband IP communication via satellite.
• Opened and tracked trouble tickets in Remedy for network resolution.
• Tested satellite network performance and generated performance reports.
• Assisted in network design and capacity planning initiatives.
• Isolated and corrected network faults with management tools, including iMonitor and Solarwinds.

• Evaluated consumer needs and equipment capabilities from Satellite Access Requests and network diagrams.
• Established 494 network configurations across Wideband Global Satellites.
• Engineered 500 links annually based on Satellite Database allotments for each combatant command.

Documented user variables for satellite access on Satellite Access Authorization forms.

• Authored standardized engineering documentation utilized for over 5,000 link creations.