Josh Nutter
Parker,CO
Summary
Dynamic professional with a proven track record at Starbucks, adept in enhancing customer satisfaction and team collaboration. Skilled in POS System Operation and known for a professional demeanor, I excel in high-pressure environments, consistently delivering top-quality service. Leveraging analytical thinking and a friendly approach, I drive positive outcomes and operational excellence.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
01.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Baker
King Soopers
12.2023 - 01.2024
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Fiber Optic Splicer
J&B Fiberoptic Consulting
03.2022 - 11.2023
- Upheld high standards of craftsmanship while working under challenging conditions, including inclement weather or confined spaces.
- Assisted in the training of new technicians, imparting knowledge of industry best practices and safety protocols.
- Achieved optimal network performance by splicing fiber optic cables with precision and speed.
- Improved service quality by regularly inspecting and maintaining fiber optic equipment and tools.
- Collaborated with project managers to ensure timely completion of large-scale fiber optic installation projects.
- Ensured accurate documentation of splicing work, maintaining detailed records for future reference.
- Maintained positive working relationships with clients, ensuring open communication channels and addressing concerns promptly.
- Worked at heights of up to 55 feet and frequently lifted up to 100 pounds.
Host
Cracker Barrell
08.2020 - 04.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Dishwasher
Cracker Barrell
10.2018 - 08.2020
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
Cyber Security Certificate - Cyber Security
Community College of Denver
Denver, COAssociate Of General Studies - Focus On Networking And Network Applications
Virginia Highlands Community College
Abingdon, VAHigh School Diploma -
Patrick Henry High-school
Glade Spring, VA05.2021
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Adaptive and creative
- POS Systems
- POS System Operation
- Professional Demeanor
- Analytical Thinking
Timeline
Barista
Starbucks
01.2024 - Current
Baker
King Soopers
12.2023 - 01.2024
Fiber Optic Splicer
J&B Fiberoptic Consulting
03.2022 - 11.2023
Host
Cracker Barrell
08.2020 - 04.2022
Dishwasher
Cracker Barrell
10.2018 - 08.2020
Cyber Security Certificate - Cyber Security
Community College of Denver
Associate Of General Studies - Focus On Networking And Network Applications
Virginia Highlands Community College
High School Diploma -
Patrick Henry High-school
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