Joseph Zeman
Longmont
Summary
Enthusiastic and reliable professional, I take pride in providing excellent customer service and creating memorable dining experiences for the customer. I'm skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. I maintains focus and a positive attitude in stressful situations and high-volume environments.
Overview
12
12
years of professional experience
Work History
Server
Steakhouse 316
11.2018 - 11.2024
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
Assistant Manager
Big Slide Brewery and Taphouse
05.2016 - 10.2018
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Bottling Line Supervisor
Fish Brewing Co.
05.2013 - 02.2016
- Maintained employee schedules to cover weekday, evening and weekend shifts.
- Followed safety procedures according to OSHA and Lock Out, Tag Out guidelines and properly handled hazardous materials.
- Coordinated with other supervisors within facility to manage operations between departments.
- Handled administrative tasks such as quality control and resolved personnel issues on production line.
Education
Bachelor of Arts - Sustainable Agriculture
The Evergreen State College
Olympia, WA06-2013
Skills
- Professional appearance
- Multitasking and organization
- Cash handling
- Calm demeanor
- Strong work ethic
- Positive and professional
Timeline
Server
Steakhouse 316
11.2018 - 11.2024
Assistant Manager
Big Slide Brewery and Taphouse
05.2016 - 10.2018
Bottling Line Supervisor
Fish Brewing Co.
05.2013 - 02.2016
Bachelor of Arts - Sustainable Agriculture
The Evergreen State College
Similar Profiles
Parker DoorParker Door
Back Server at Steakhouse 316Back Server at Steakhouse 316
Matthew NicholsMatthew Nichols
Gymnastics Coach at 316 Gymnastics AcademyGymnastics Coach at 316 Gymnastics Academy
David WhiteDavid White
316 Motors at 316 Motors316 Motors at 316 Motors