Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Joseph Torres

Westminster

Summary

Adept at enhancing team efficiency and customer satisfaction, my tenure at Xcel Energy honed my problem-solving and teamwork skills. Through streamlining data processes and excelling in customer service, I significantly contributed to project successes and operational improvements, embodying professionalism and a keen eye for detail.

Driven to learn quickly, training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

44
44
years of professional experience

Work History

Technical Support / System Data Training

Public Service Electric /Xcel Energy
04.1972 - 06.2010
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Analyzed problems and worked with teams to develop solutions.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
  • Contributed to positive work environment by actively participating in team-building activities.
  • Streamlined data entry processes, significantly reducing manual errors.
  • Assisted in development of new product feature, contributing to user-friendly experience.
  • Collected, arranged, and input information into database system.
  • Observed packing operations to verify conformance to specifications.

Grocery Clerk General Merchandise and Produce Dept

Del Farm and King Soopers
09.1966 - 04.1970
  • Stocked shelves to ensure availability of products for customer satisfaction.
  • Maintained clean and organized workspaces, improving store presentation.
  • Assisted customers with product inquiries for enhanced shopping experience.
  • Improved store efficiency by organizing backroom inventory effectively.
  • Conducted price checks and labeling, ensuring accurate product pricing.
  • Rotated stock to prevent product spoilage and ensure freshness.
  • Increased product accessibility by maintaining clear aisles and displays.
  • Inspected products for damages to maintain quality standards.
  • Assisted in inventory counts, aiding in accurate stock management.
  • Enhanced store cleanliness with regular maintenance of public areas.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
  • Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Retrieved items for customers and verified prices.
  • Contributed to increased sales performance by stocking shelves in a visually appealing manner.
  • Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.
  • Assisted customers in locating products, enhancing shopping experience.
  • Provided feedback to management on customer needs and inventory issues, contributing to store improvement.
  • Ensured freshness and quality of produce, leading to repeat customers and positive feedback.

Education

No Degree -

University of Colorado Denver
Aurora, CO

High School Diploma -

St. Joseph High School
Denver, CO
09-1969

Skills

  • Teamwork and collaboration
  • Quick learner
  • Problem-solving
  • Interpersonal and social skills
  • Attention to detail
  • Flexible schedule
  • Professionalism and etiquette
  • Dependable and reliable
  • Self motivation
  • Professionalism

Interests

  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • Growing herbs, vegetables, or fruits in home gardens
  • I like trying new recipes and food trends
  • I participate in low-impact exercises to strengthen core muscles
  • Cooking
  • I like working with my hands and fixing things
  • I participate in various sports activities for physical activity, camaraderie

Timeline

Technical Support / System Data Training

Public Service Electric /Xcel Energy
04.1972 - 06.2010

No Degree -

University of Colorado Denver

High School Diploma -

St. Joseph High School

Grocery Clerk General Merchandise and Produce Dept

Del Farm and King Soopers
09.1966 - 04.1970
Joseph Torres