Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Sneed

Loveland,Colorado

Summary

I am hungry for a competitive environment and am always seeking to expand my intellect and versatility. I currently have my sights set on the world of sales and am working towards a lasting career within that realm. While my experience in sales isn't extensive, I am confident my years building customer relations and tenure will translate to everything that I apply it to. Furthermore, the competitiveness of a result-driven lifestyle plays to my strengths.

Overview

9
9
years of professional experience

Work History

Fireplace Installer

Western Fireplace Supply
08.2024 - 07.2025
  • Installed approximately 450 fireplaces of varying types, ensuring compliance with safety standards and manufacturer guidelines. Trained new installers on techniques, tools, and safety protocols to enhance team efficiency. Conducted site assessments to determine optimal fireplace placement and installation procedures. Heeded builder preference and guidelines to maximize satisfaction and build rapport. Make corrections to framing, as needed to maintain clearance from combustibles.

Front Desk Supervisor

Days Inn
02.2022 - 07.2024
  • Utilized exceptional customer service skills to generate positive guest experiences. Assisted in increasing room occupancy rates by proactively upselling available rooms and services to potential guests. Built rapport with repeat guests to try and ensure their return. I was given many opportunities to problem solve and ameliorate adverse situations on behalf of the guest, while keeping the interests of the hotel in mind. Offered and implemented organizational strategies to be built upon by myself and the desk staff.

Front Desk Agent

Hochstetler Resorts
12.2017 - 03.2020
  • Generate positive customer reviews, while maintaining a highly active property during the night shift. Cleaned and presented office and hotel common spaces in a professional and inviting manner. Updated paint, trimming, fire-pits, and landscaping each winter in preparation for the upcoming season. Regular communication with co-workers regarding hotel functionality and guest expectations. Utilization of RoomMaster to successfully create, remove, alter guest accounts and reservations. Built rapport with long time repeat guests, while helping to build repeat customer base.

Housekeeping Inspector

DNC Inc.
02.2016 - 07.2017
  • Maintained a 9.8 customer service satisfaction rating by cleaning and re-stocking 50 full size cabins with a small team of 5 individuals. Built rapport and effectively communicate with families and individuals from all over the world. Assisted any parties falling behind by the end of the workday, including maintenance, laundry and front desk duties. Provided a support system for coworkers and built a team environment.

Education

High School -

Rocky Mountain High School
Fort Collins
08.2015

Skills

  • Adaptability
  • Ability to Work Under Pressure
  • Excellent Communication Skills
  • Customer Service Skills
  • Project estimation
  • Industry networking
  • Technical aptitude
  • Hand tools expertise
  • Training and mentoring
  • Professional demeanor
  • Problem-solving aptitude
  • Analytical skills

Timeline

Fireplace Installer

Western Fireplace Supply
08.2024 - 07.2025

Front Desk Supervisor

Days Inn
02.2022 - 07.2024

Front Desk Agent

Hochstetler Resorts
12.2017 - 03.2020

Housekeeping Inspector

DNC Inc.
02.2016 - 07.2017

High School -

Rocky Mountain High School

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Joseph Sneed