Joseph Slezak
Fort Collins
Summary
With over 28 years of experience in enterprise solution selling at top technology companies, this candidate's track record speaks for itself. They have consistently exceeded quota targets and driven substantial strategic Annual Recurring Revenue (ARR). Throughout their career, they have delivered an impressive $69.32 million in new/expanded ARR, achieving a remarkable 124% quota attainment. Their expertise and dedication make them an invaluable asset to any future team. Results-driven professional known for high standards and commitment to achieving goals. Extensive experience in managing and growing client portfolios while ensuring optimal team collaboration. Recognized for adaptability and fostering positive, results-oriented environment. Proficient in strategic account management and client relations.
Overview
28
28
years of professional experience
Work History
Senior Account Executive- US Public Sector
OpenText
01.2024 - 01.2025
- ROLE: Senior Account Executive- US Public Sector
- FOCUS: Digital Customer Engagement, Digital Customer Experience, Multi-channel, and AI for US Public Sector customers
- Enhancing digital customer engagement, CX, multi-channel interaction, and AI for US public sector customers
- Notable achievements include gaining 148 new LinkedIn connections within the assigned territory through leveraging OpenText's story and solution differentiators, along with generating a groundbreaking $38 million in FY25 pipeline
- AVERAGE DEAL SIZE: $575-$920K new/expanded ARR
- AVERAGE QUOTA: $1.2M new/expanded ARR
- AVERAGE PURSUIT TEAM: 2-5 OpenText employees
- PROVEN SKILLS in this role: Negotiated contracts with customers ensuring mutually beneficial agreements
- Provided leadership and mentorship to junior team members, driving them to success
- Leveraged social media and other digital platforms to promote products and services
- Utilized effective communication skills to present complex information in a clear and concise manner
- Developed strategies to penetrate accounts with key decision-makers within assigned account list
- Created and implemented business plans and sales strategy
- Developed and presented compelling sales proposals targeting specific client needs
- Shared best practices and knowledge to enhance team expertise and effectiveness
- Developed strong relationships with clients to grow business networks
- Used knowledge of company products and services to recommend solutions to customers
- Arranged in-person meetings and visited with clients to improve success of sales pitches
- Attended industry events and conferences to attract potential customers and increase brand awareness
- Stayed current on customer trends and requirements
- Updated and expanded client databases within assigned territory
- Built and maintained pipeline that supported monthly, quarterly and annual goals
- Provided product information to customers and aligned products with customer needs to boost satisfaction
- Generated leads and located opportunities for market expansion and business growth
Senior Applications Sales Manager-Customer Experience (CX)
Oracle Corporation
03.2021 - 06.2023
- ROLE: Application Sales Manager- Customer Experience (CX)
- FOCUS: Focus on Eloqua (B2B) and Responsys (B2C) solution selling for enterprise Customer Experience (CX) Marketing including campaign management, campaign analytics, lead nurturing, personalization, real-time multi-channel engagement, Send-Time Optimization (STO), Subject-Line Optimization (SLO), Fatigue Analysis, and fully leveraging data with an industry-leading Customer Data Platform (Oracle Unity), CX solutions for the US Media/High Tech/Telecommunications team
- Notable achievements include exceeding ARR growth objectives for FY22 and FY23 with less than a 3-month ramp-up, along with closed the first Oracle Customer Data Platform (CDP) solution within the Oracle team, marking the 6th CDP footprint at that time
- AVERAGE DEAL SIZE: $630K-$1.8M new/expanded ARR
- AVERAGE QUOTA: $1.6M new/expanded ARR
- AVERAGE PURSUIT TEAM MANAGED: 3-7 Oracle employees
- PROVEN SKILLS in this role: Built strong relationships with key stakeholders to ensure successful product launches and implementations
- Utilized CRM systems to track customer interactions, analyze data and develop targeted marketing campaigns
- Developed an innovative customer engagement program resulting in increased revenue from existing clients
- Managed budgets effectively while achieving aggressive sales targets each quarter
- Provided guidance and mentorship for junior-level staff members
- Monitored customer preferences to determine focus of sales efforts
- Determined price schedules and discount rates
- Represented company at trade association meetings to promote products
Enterprise Solution Selling Executive
IBM
07.1997 - 12.2020
- ROLE: Multiple Enterprise Solution Selling roles (Corio, IBM, Acoustic)
- FOCUS: My journey at IBM from July 1997 to December 2020 saw significant milestones, including surpassing 100%+ quota attainment over 4 years with Corio leading full lifecycle customer engagement teams, influencing IBM’s decision to acquire Corio
- Notable achievements include receiving the IBM President’s Club Award multiple times due to customer engagement and full lifecycle sales management, successes along with leading a team in delivering a comprehensive Order Management and eCommerce solution platform and services, generating over $500 million for IBM since its inception in 2005
- Transitioning to Acoustic, I pioneered a new market in state-regulated industries, signing the first legal cannabis companies in Colorado and Michigan, achieving a remarkable 93% renewal rate in 2019 during the first-year post-spinoff, surpassing the target of 80%
- AVERAGE DEAL SIZE: $350K-$2.8M new/expanded ARR
- AVERAGE QUOTA: $1M-$2.4M new/expanded ARR
- AVERAGE PURSUIT TEAM MANAGED: 4-17 IBM employees and prescribed business partners
- PROVEN SKILLS in this role: Investigated escalated customer complaints and provided timely resolutions while meeting service level agreements
- Analyzed complex problems then proposed solutions tailored specifically towards each client's unique situation
- Identified customer requirements and developed customized solutions to address their needs
- Collaborated with other departments including engineering, production, legal, marketing, sales and customer service teams to develop solutions that meet customer needs
- Provided cloud-based solutions for enterprise customers, leveraging expertise in IaaS, PaaS and SaaS technologies
- Developed a deep understanding of customer needs and provided tailored solutions to meet their requirements
- Offered creative solutions when faced with challenging customer requests or situations requiring problem solving abilities
- Developed strong relationships with customers to ensure customer satisfaction and prompt resolution of any issues
- Utilized analytical and problem-solving abilities to accurately assess customer needs and develop effective solutions
- Developed and maintained relationships with clients, engineers and architects to provide structural solutions for their projects
- Collaborated closely with other departments within the organization to ensure timely resolution of issues impacting financial performance
- Used solution selling skills and sales knowledge to prospect new business and close sales calls
- Collaborated closely with colleagues across different teams in order to provide effective solutions in a timely manner
- Utilized consultative selling techniques and demonstrated value-added solutions to customers
- Collaborated with other engineers on cross-functional teams to develop innovative solutions for challenging problems faced by the organization
- Met individual sales targets consistently by utilizing effective selling techniques such as suggestive selling
- Identified customer needs, offered appropriate solutions and followed up on customer interactions
- Assisted with developing custom solutions that would meet the specific needs of individual customers
- Identified potential issues with project timelines and proactively suggested solutions
- Utilized problem-solving techniques to anticipate challenges before they arise and devise solutions accordingly
- Analyzed business requirements and determined best solutions for customer needs
- Expertise in utilizing consultative selling techniques to identify customer needs and provide solutions
- Utilized consultative selling techniques to understand customer requirements and develop tailored solutions
- Ensured prompt follow up on all unresolved customer issues until complete resolution was achieved
- Analyzed analytics data to track progress of campaigns, identify areas for improvement, and suggest innovative solutions
- Created and maintained relationships with external stakeholders such as clients, vendors, and regulators to facilitate timely resolution of issues
- Developed creative solutions to address complex challenges facing the organization's mission
Education
Bachelor of Arts (B.A.) - Political Science
Colorado State University
Fort Collins, CO05.1995
Skills
- Customer Relationship Optimization
- Effective Relationship Building
- Cross-Functional Collaboration
- Consistent Sales Achievement
- Solution-Oriented Selling
- Customer-Centric Sales Approach
- Sales Optimization
- Corporate Sales Expertise
- Client Satisfaction Enhancement
- Sales Skills Development
Accomplishments
- Achieved $69.32 million by introducing Enterprise Solutions for profit and customer driven tasks.
- Achieved 124% quota attainment by completing customer engagements with accuracy and efficiency.
- Supervised opportunity teams of 4-12 staff members to successful close growth opportunities. .
Awards
IBM President’s Award, 4, For significant ARR, customer satisfaction, and territory excellence.
(4-time) IBM President's Award winner
Notable achievements include receiving the IBM President’s Club Award multiple times due to customer engagement and full lifecycle sales management, successes along with leading a team in delivering a comprehensive Order Management and eCommerce solution platform and services, generating over $500 million for IBM since its inception in 2005
Timeline
Senior Account Executive- US Public Sector
OpenText
01.2024 - 01.2025
Senior Applications Sales Manager-Customer Experience (CX)
Oracle Corporation
03.2021 - 06.2023
Enterprise Solution Selling Executive
IBM
07.1997 - 12.2020
Bachelor of Arts (B.A.) - Political Science
Colorado State University
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