Outdoor activities
Jose David Jimenez
Language Teacher
Summary
Self-motivate Professional who brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at teaching and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in team building principles, language teaching processes and customer service best practices.
Experienced working with children in a face to face and virtual-mode interaction, as well as a great variety of outdoor activities management.
Overview
4
4
years of professional experience
10
10
years of post-secondary education
3
3
Languages
Work History
Overnight Coordinator and Adventure Trip Leader
YMCA Camp Coniston
Grantham,NH
06.2023 - 09.2023
- Coached employees through day-to-day work and complex problems.
- Gathered and organized materials to support camp operations.
- Managed to handle changes in activities due to unexpected wheatear
- Coordinate on weekly basis with kitchen staff, maintenance staff, nurses, and administrators to ensure successful camping trips for 2,000+ campers.
- Inventoried and ordered supplies to maintain availability of products, foods, special requests and equipment in 1,200 acre property.
- Teach 120 counselors how to safely run overnight trips and prepare them for emergency situations, fire safety, food safety, and engaging activities for them and campers.
Online English Teacher
E4KIDS
Casper,WY
11.2022 - 05.2023
- Gently corrected student pronunciation and grammar to improve conversation skills.
- Preparing and delivering lessons to improve students' reading, writing, and conversing skills.
- Tracking and reporting on students' progress.
- Developing educational content such as notes and quizzes.
- Maintained schedule of appointments and worked up to 40 hours each week.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Led interesting and diverse group activities to engage students in course material.
Overnight Staff Member
YMCA Camp Coniston
Grantham, NH
06.2022 - 08.2022
- Guided groups of up to 14 people on scheduled tours.
- Entertained tour campers with various props and signs for maximum engagement, fun, and lasting memories.
- Built personal relationships with campers to promote positive experiences, team building and team work.
- Lead adventure trips with 10-12 campers. Each trip had one 15-passenger bus for their travel and trip leaders were expected to share and maintain excellent driving practices all time.
- Maintained vehicles and audio equipment to keep resources working and available for tour use.
- Trained to handle medical issues and accidents to take appropriate action and promote safety and well-being of tour groups.
- Adapted to different schedule changes by being flexible and adjusting itineraries to keep tours moving smoothly.
- Trained in different outdoor activities such as hiking, white water rafting, rock climbing, biking, camping and general wilderness safety.
Remote Language Teacher
E4KIDS
Casper,WY
01.2022 - 05.2022
- Reviewed homework assignments to better gauge students' learning progress and grasp of new concepts.
- Used pre-written curriculum to teach students English via remote video conferencing.
- Gently corrected student pronunciation and grammar to improve conversation skills.
- Worked with students between ages 5 to 13 on grammar, pronunciation and sentence construction.
- Maintained schedule of appointments and worked up to 35 hours each week.
- Designed and implemented assessments to measure student progress in English language learning.
- Planned dynamic lessons to increase student comprehension of English language and real-world concepts.
Summer Camp Counselor
YMCA Camp Coniston
Grantham, NH
05.2021 - 08.2021
- Worked with children of varying age, interest, skill, and developmental levels.
- Implemented camp activities fostering physical, social, and emotional growth.
- Led groups of 40 children per camp activity safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Assisted with meal preparations and clean-ups to maintain clean and organized camp environment and keep campers well-fed.
- Prepared and submitted daily and weekly reports to keep records of campers' attendance, behavior and progress.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Participated in camper registration and check-in processes to collect all necessary camp information and paperwork.
Customer Service Representative
Teleperformance
Cali, valle del cauca
02.2020 - 05.2020
- Identified and responded to customer requests and concerns through email, online chat, and phone for both English and Spanish-speaking customers.
- Communicated with management when customer issues escalated and worked to find resolutions.
- Met all call quality standards and daily quotas for first-call resolution.
- Responded to customer calls and emails to answer questions about products and services.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Managed over 45 customer calls and emails per day
Industrial Housekeeper
YMCA Of The Rockies
Denver, Co
05.2019 - 08.2019
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Verified cleanliness and organization of storage areas and carts.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Education
Bachelor's Degree in Modern Languages EN-FR - Education
University of Cauca
Santander De Quilichao- Colombia 02.2018 - Current
High School Diploma -
I.E Juan De Ampudia
Cali, Valle Del Cauca 12.2017 - 12.2018
Technician in Graphic Design, Illustration-Multime - Graphic Design
SENA
Cali, Valle Del Cauca 02.2015 - 12.2017
Skills
Event Coordination
Interests
Motorcycles
Self-improvement
Outdoor activities
I am a person who loves to be outside, I really enjoy being in contact with nature because its a relax and calm space where I can feel free and recharge.
Timeline
Overnight Coordinator and Adventure Trip Leader
YMCA Camp Coniston
06.2023 - 09.2023
Online English Teacher
E4KIDS
11.2022 - 05.2023
Overnight Staff Member
YMCA Camp Coniston
06.2022 - 08.2022
Remote Language Teacher
E4KIDS
01.2022 - 05.2022
Summer Camp Counselor
YMCA Camp Coniston
05.2021 - 08.2021
Customer Service Representative
Teleperformance
02.2020 - 05.2020
Industrial Housekeeper
YMCA Of The Rockies
05.2019 - 08.2019
Bachelor's Degree in Modern Languages EN-FR - Education
University of Cauca
02.2018 - Current
High School Diploma -
I.E Juan De Ampudia
12.2017 - 12.2018
Technician in Graphic Design, Illustration-Multime - Graphic Design
SENA
02.2015 - 12.2017
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