Jose David Chaverra Correa

Adept at enhancing customer satisfaction and reducing complaints, I leveraged my call center experience and customer relations skills at Konecta to significantly improve service quality. By implementing effective solutions and streamlining support processes, I achieved a 59% reduction in service calls at Emtelco, showcasing my ability to manage complex customer issues with a focus on loyalty and satisfaction.

Experienced with handling variety of customer inquiries and concerns, ensuring high satisfaction rates. Utilizes effective communication and problem-solving skills to address and resolve issues promptly. Knowledge of customer relationship management and adept at fostering positive client interactions.

I'm passionate by philosophical reading, especially authors be like Epicuro, Socrates, Seneca, Diogenes and Descartes. Soccer is life for me, i've been training with the university team at monday, thursday and friday, in my opinion what a sensational team. I'm compositor and freestyler too, i got a lot of lyrics about different current issues about world situation.