Jose Antonio Rios Orozco
Aurora
Summary
Dynamic professional with extensive experience at Good Will CDOT Janitorial Contractor, excelling in staff training and project management. Proven ability to enhance team productivity and streamline operations, while fostering a positive work environment. Skilled in budget management and conflict resolution, driving operational excellence and employee engagement.
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
12
12
years of professional experience
Work History
Manager's Assistant
Phoenix Janitorial And Maintenance Services
06.2023 - Current
- Coordinated schedules and appointments for management to optimize operational efficiency.
- Assisted in training new staff on company policies and procedures to ensure compliance.
- Streamlined communication between departments to enhance workflow and reduce delays.
- Maintained accurate records of inventory and supply usage for effective resource allocation.
- Supported project management efforts by tracking progress and facilitating team meetings.
- Facilitated smooth operations during managerial absences by stepping up as an interim leader when required.
- Organized various events, meetings, and conferences to promote collaboration among team members and showcase organizational achievements at a larger scale.
- Provided essential support during contract negotiations which aided managers to close profitable deals.
- Assisted in talent acquisition efforts by reviewing resumes, scheduling interviews, and participating in candidate evaluations during hiring processes.
- Contributed to a positive work environment by fostering strong relationships with colleagues and promoting open communication among team members.
- Managed multiple tasks simultaneously, maintaining strict deadlines and ensuring accuracy in all deliverables.
- Reduced operational costs with thorough budget analysis and effective cost-saving measures.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted coworkers and staff members with special tasks on daily basis.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Custodian
Aurora Public School District
05.2018 - Current
- Maintained cleanliness and sanitation standards across all facility areas.
- Operated cleaning equipment, including floor scrubbers and vacuums, efficiently.
- Conducted routine inspections to ensure compliance with safety regulations.
- Assisted in training new custodial staff on proper cleaning techniques and safety protocols.
- Collaborated with team members to improve overall facility maintenance processes.
- Executed deep cleaning tasks for special events, ensuring readiness and high standards of cleanliness.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Reported damages and hazardous conditions to management for further action.
- Supported event setup and tear-down, contributing to successful school functions.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Increased efficiency by conducting routine inspections on custodial equipment and performing necessary maintenance tasks.
- Reported vandalism or other damage to property to supervisor.
- Ensured hygienic environment by adhering to sanitation protocols in restrooms and kitchen areas.
- Assisted in achieving higher satisfaction levels among facility users, responding quickly to cleanliness and maintenance requests.
- Maintained cleanliness in high-traffic areas, contributing to positive public image of facility.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Operated buffers and burnishers to clean and polish floors.
Supervisor
Good Will CDOT Janitorial Contractor/North Side
10.2018 - 12.2023
- Supervised daily operations, ensuring adherence to safety protocols and operational standards.
- Trained and mentored team members, enhancing skill sets and performance capabilities.
- Streamlined workflow processes, improving efficiency across various operational tasks.
- Developed and implemented training programs to foster employee development and engagement.
- Conducted regular performance evaluations, providing constructive feedback for continuous improvement.
- Collaborated with cross-functional teams to optimize resource allocation and project execution.
- Monitored inventory levels, ensuring timely replenishment and minimizing downtime due to shortages.
- Led initiatives to enhance workplace safety culture, resulting in reduced incident reports and compliance issues.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Structural Trades One
Colorado State DMVA
02.2014 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
Supervisor
Denver City and County
04.2017 - 11.2017
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Supervised daily operations, ensuring adherence to safety protocols and operational standards.
- Trained and mentored team members, enhancing skill sets and performance capabilities.
- Conducted regular performance evaluations, providing constructive feedback for continuous improvement.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
CNA Nurse Assisting - CNA
Emily Griffith Technical College
Denver, CO11-2001
High School Diploma -
Escuela Secundaria Tecnica
Mexico06-1989
Skills
- Customer service
- Money handling
- Staff training and development
- Staff supervision
- Staff development
- Staff management
- Team motivation
- Customer rapport
- Performance reviewing
- Succession planning
- Consulting
- Employee performance evaluations
- Strategic planning
- Project management abilities
- Orientation and training
- Contract management
- Task delegation
- Schedule oversight
- Inventory management
- Employee scheduling
- Recruiting and interviewing
- Customer relations
- Project management
- Cost reduction
- Promotional planning
- Operations management
- Workload management
- Employee performance evaluation
- Budgeting and finance
- Policy enforcement
- Meeting facilitation
- Cost control
- Problem-solving
- Time management
- Multitasking and organization
- Team collaboration
- Team leadership
- Verbal and written communication
- Adaptability and flexibility
- Scheduling and planning
- Decision-making
- Workplace safety compliance
- Employee supervision
- Team building
- Coaching and mentoring
- Conflict resolution
- Recruitment and hiring
- Goal setting
- Process improvement strategies
- Financial reporting
- Performance evaluation
- Compliance
- Microsoft office expertise
- Customer service and satisfaction
- Adobe creative suite (photoshop, illustrator, dreamweaver)
- Orientating and training
- Event coordination
- Office administration
- Confidentiality and data protection
- Multitasking and time management
- Supply inventory control
- Clear communication
Languages
Spanish
Native or Bilingual
Timeline
Manager's Assistant
Phoenix Janitorial And Maintenance Services
06.2023 - Current
Supervisor
Good Will CDOT Janitorial Contractor/North Side
10.2018 - 12.2023
Custodian
Aurora Public School District
05.2018 - Current
Supervisor
Denver City and County
04.2017 - 11.2017
Structural Trades One
Colorado State DMVA
02.2014 - 11.2023
CNA Nurse Assisting - CNA
Emily Griffith Technical College
High School Diploma -
Escuela Secundaria Tecnica