Jose Vallejo
Denver
Summary
Environmental engineering student well versed in reviewing plans, writing reports, researching solutions and implementing company procedures. Willingness to learn and adept, follow instructions, and work cooperatively within team environments. Computer competencies include various CAD programs and MS Office applications. Energy driven and happy attitude towards the work environment with bilingual skills.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Bass Pro Shops
08.2021 - Current
- Responded to customer requests for products, services, and store information that not only helped but improved their interests.
- Provided creative solutions for customers when they had an issue with a product or a return in order to find a solution instead of giving up.
- Optimized customer support by establishing collaborative relations with fellow colleagues
Housekeeping Aide
Aloft Hotel
06.2017 - 02.2018
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Removed soiled sheets, washcloths and towels.
- Prepared rooms with top-notch standards every time.
- Adhered to optimal standards for cleanliness, appearance and service.
- Transported soiled linens to laundry facilities.
Education
Bachelor of Science - Environmental Engineering
Metropolitan State University of Denver
Denver, CO05-2026
High School Diploma -
Strive Prep At Rise
Denver, CO05-2020
Skills
- Scheduling
- Problem/complaint solver
- Bilingual
- High-energy attitude
- Customer consulting
- Store maintenance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
Customer Service Representative
Bass Pro Shops
08.2021 - Current
Housekeeping Aide
Aloft Hotel
06.2017 - 02.2018
Bachelor of Science - Environmental Engineering
Metropolitan State University of Denver
High School Diploma -
Strive Prep At Rise