JOSE TORRES
Bogotá
Summary
I am a dedicated, persevering, responsible, intelligent and fast learning person. I have qualities that have helped me stand out in my previous work places by paying attention to details and providing the best possible experience. In my work, I tend to be charismatic and highly committed to quality, which has led me to take on leadership roles and thanks to this, I have learned to be more organized and empathetic.
Overview
9
9
years of professional experience
Work History
AGENT
[247].ai
10.2024 - 04.2025
- Detail-oriented and tech-savvy Customer Support Specialist, former Best Buy Geek Squad Agent with a strong background in diagnosing and resolving hardware, software, and network issues. Adept at effective communication, problem-solving, and multitasking in fast-paced environments.
WAITER AND CASHIER
Bogotaco
11.2022 - 05.2023
- Solid multitasking skills in managing multiple tables simultaneously without compromising service quality. Worked with the POS system to place orders, manage bills, and handle complimentary items. Collaborated with team members during busy shifts to ensure an efficient workflow and deliver excellent customer experiences.
GENERALIST
El Panadero
01.2016 - 10.2018
- Customer service expert, product dispatch, and warehouse management. Able to work independently and collaboratively in a team environment, proven ability to learn quickly and adapt to new situations.
Education
Especialista - Biocombustibles Líquidos
Instituto Universitario De La Paz
Química
Instituto Universitario de la Paz
Técnico - Procesamiento De Derivados Cárnicos, Emprendimiento Innovador, Técnica En Agroindustria Alimentaria
SENA
Piedecuesta, Santander12.2015
Técnico - Ideas Y Oportunidades De Negocio, Elaboración De Productos Lácteos
SENA
Piedecuesta, Santander12.2014
Skills
- Active listening
- Fast learning
- Effective communication
- Patience and empathy
- Adaptability
- Team work
- Multitasking ability
- Problem-solving skills
- Time management
- Stress management
LANGUAGES
English
Upper intermediate (B2)
Timeline
AGENT
[247].ai
10.2024 - 04.2025
WAITER AND CASHIER
Bogotaco
11.2022 - 05.2023
GENERALIST
El Panadero
01.2016 - 10.2018
Química
Instituto Universitario de la Paz
Técnico - Procesamiento De Derivados Cárnicos, Emprendimiento Innovador, Técnica En Agroindustria Alimentaria
SENA
Técnico - Ideas Y Oportunidades De Negocio, Elaboración De Productos Lácteos
SENA
Especialista - Biocombustibles Líquidos
Instituto Universitario De La Paz
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