Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Granados

Loveland,CO

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Skilled Cook with experience in diverse culinary settings, from casual to fine dining. Developed unique recipes and plate presentations, demonstrating creativity and understanding of flavor profiles. Strong multitasking skills, able to manage multiple orders simultaneously while maintaining high standards for food quality and presentation. Contributed to overall improvement in kitchen efficiency and reduction of waste at previous workplace. Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Also Bilingual. Speak spanish and english. Completed 70 hours of aprs training at high prpficiency as required by masterkey professional development

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

The Guest House Inn & sweets
01.2018 - 01.2019
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.

Cashier

Am Pm Gas Station
01.2018 - 01.2018
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.

Cook

The Plains hotel
01.2017 - 01.2018
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.

Cook

Dennys Corp
01.2015 - 01.2016
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Monitored stock levels of food items and ordered more when necessary.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Performed basic administrative duties such as inventory management, ordering supplies.

Education

Associate of Science - Health Administration Services

Colorado Technical University

Skills

  • Payment Processing
  • Payment Collection
  • Food handling
  • Grilling
  • Food presentation
  • Event Catering
  • Focused and disciplined
  • ServSafe certified
  • Food Handler Certification
  • Positive and professional
  • Plating and presentation
  • File Organization
  • Expense Reporting
  • Customer assistance and interaction
  • Fluent in Spanish and English
  • Telephone Etiquette
  • Hospitality services
  • Listening Skills
  • Recovery planning
  • Peer support
  • Substance abuse
  • Resource navigation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Front Desk Receptionist

The Guest House Inn & sweets
01.2018 - 01.2019

Cashier

Am Pm Gas Station
01.2018 - 01.2018

Cook

The Plains hotel
01.2017 - 01.2018

Cook

Dennys Corp
01.2015 - 01.2016

Associate of Science - Health Administration Services

Colorado Technical University
Jose Granados