Jose Fernandez Olivares
Summary
I am a positive, organized, and detail-oriented person, bringing solid foundation in logistics and coordination. I posses a good knowledge in scheduling and routing, coupled with strong communication and problem-solving skills. I consider myself as capable of optimizing operations to ensure efficient and timely dispatch services. Now I'm seeking to transition to new field where these skills can drive impactful results.
Overview
3
3
years of professional experience
Work History
Dispatch Coordinator
Medrock Car Service
06.2023 - 06.2024
- Coordinated communication between drivers, customers, and management for improved customer satisfaction by implementing new routing strategies and optimizing driver schedules.
- Enhanced dispatch efficiency to ensure on-time operations and maximize fleet utilization.
Support Administrative Assistant
Hostinger International
10.2022 - 04.2023
- Increased customer satisfaction by addressing concerns and providing tailored solutions for their needs.
- Assisted coworkers and staff members with special tasks on daily basis.
Internship Student
Sierracol Energy Colombia
07.2021 - 02.2022
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.
Education
Bachelor of Science - Geology
Universidad Industrial De Santander
Bucaramanga, Santander04-2023
Technician - Computer Science
SENA
Arauca, Colombia12-2016
High School Diploma -
Liceo Del Llano
Arauca, Colombia12-2016
Skills
Customer service
Decision-making
Multitasking and time management
Teamwork
Scheduling proficiency
Administrative support
Languages
Spanish
Native language
English
Advanced
C1
Portuguese
Intermediate
B1
References
- Bilal Abdussalam (Customer Service Manager at Medrock Car Service).
Phone: +1(347)649-5808
- Alison Arias (Coworker at Medrock Car Service).
Phone: +57(311)261-1358
Timeline
Dispatch Coordinator
Medrock Car Service
06.2023 - 06.2024
Support Administrative Assistant
Hostinger International
10.2022 - 04.2023
Internship Student
Sierracol Energy Colombia
07.2021 - 02.2022
Bachelor of Science - Geology
Universidad Industrial De Santander
Technician - Computer Science
SENA
High School Diploma -
Liceo Del Llano
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