Jose Fajardo
Bussiness Administratio
Bogotá
Summary
Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Adept mediator of client requirements and organizational interests promoting mutually beneficial deals. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction. Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Data Analytics Consultant
Russell Bedford
01.2021 - 12.2022
- Optimized customer segmentation strategies through thorough analysis of purchasing behaviors and demographic factors, leading to targeted marketing efforts with higher success rates.
- . Improved data quality by identifying and resolving discrepancies, inconsistencies, and redundancies in multiple sources of information.
- Introduced innovative visualization tools that transformed complex data sets into easily digestible information for diverse audiences.
- Conducted regular reviews of analytical methodologies and technologies, staying abreast of industry trends to drive continuous improvement in data analytics capabilities.
- Creating data analytics through information provided by the financial area.
PREMIER SUPPORT SOLUTIONS REPRESENTATIVE
ASURION
7 2022 - 02.2023
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
Logistic coordinator
PERFILES Y SOLUCIONES LOGISTICAS SAS
07.2023 - 04.2024
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Tracked orders and notified customers of status or potential delays.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Generated monthly performance reports to track and analyze shipping trends.
Education
BUSSINESS ADMINITRATION -
PONTIFICA UNIVERSIDAD JAVERIANA
06.2019 - 05.2023
Skills
Customer Support
Technical Troubleshooting
Sales Reporting
Records Management
Data entry proficiency
Needs analysis
Goal-oriented mindset
Details
Bogotá, Colombia, +57 3157694893, fajardo_j@javeriana.edu.co
Languages
English
Advanced
C1
SPANISH
Proficient
C2
French
Intermediate
B1
Timeline
Logistic coordinator
PERFILES Y SOLUCIONES LOGISTICAS SAS
07.2023 - 04.2024
Data Analytics Consultant
Russell Bedford
01.2021 - 12.2022
BUSSINESS ADMINITRATION -
PONTIFICA UNIVERSIDAD JAVERIANA
06.2019 - 05.2023
PREMIER SUPPORT SOLUTIONS REPRESENTATIVE
ASURION
7 2022 - 02.2023
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