Self-assured professional with a background engaging clients, streamlining sales processes and assessing customer needs. An established Lead Generator promoting undeniable organizational skills and desiring the opportunity to work hard.
Overview
3
3
years of professional experience
Work History
Lead Generator
Southpaw Flooring
02.2024 - Current
Cultivated trust with prospects through consistent follow-up communication and relationship-building tactics, leading to higher conversion rates over time.
Delivered consistent results by setting achievable goals and working diligently towards achieving them each month.
Generated high-quality leads by researching and identifying potential clients through various online platforms.
Scheduled sales appointments to discuss products and services and to close qualified leads.
Called potential customers from marketing lists and referral programs to engage and discuss personal needs.
Sales Associate
Floor & Decor
09.2022 - 02.2024
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about product, installation, and design
Crew Leader
Sonic
06.2021 - 06.2022
Implemented quality control measures to ensure consistent delivery of high-quality products or services from the crew members under my supervision.
Evaluated and adjusted team priorities in response to changing business needs, ensuring all essential tasks were completed promptly and efficiently.
Boosted productivity by setting clear goals and expectations for each crew member.
Trained employees in time management and proper ways to complete job duties.
Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
Education
Associate of Applied Science - Architectural Engineering
Front Range Community College
Westminster, CO
05.2025
High School Diploma -
Thornton High School
Thornton, CO
05.2022
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Listening Skills
Multi-tasking strength
Problem-Solving
Reliable and punctual
Verbal/written communication
POS System Operation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Lead Generator
Southpaw Flooring
02.2024 - Current
Sales Associate
Floor & Decor
09.2022 - 02.2024
Crew Leader
Sonic
06.2021 - 06.2022
Associate of Applied Science - Architectural Engineering