Jorge Andres Yopasa Ruiz
Bogotá
Summary
Proactive, responsible, and respectful individual with a strong organizational mindset. Bring valuable experience in customer service. Foster excellent interpersonal relationships for seamless teamwork and exceptional customer service delivery. Remarkable aptitude for quick learning and adapting to diverse work environments.
Overview
4
4
years of professional experience
13
13
years of post-secondary education
Work History
Sales Representative
Asurion
09.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
BILINGUAL AGENT
TELEPERFORMANCE
6 2022 - 8 2023
- Provide telephone support to the company's customers and perform document review.
- Enhanced customer satisfaction by addressing inquiries in both English and Spanish languages.
NURSING ASSISTANT
GERIÁTRICO ANCESTROS
07.2020 - 08.2020
- Provide accompaniment, attention, and care to older adults in all their daily activities.
Education
NURSING ASSISTANT -
MEDISED
01.2019 - 12.2019
HIGH SCHOOL GRADUATE - undefined
Madre Matilde School
01.2009 - 11.2020
Skills
Customer Service
Sales Development
Client Service
Customer Needs Assessment
Sales expertise
Languages
Spanish
Native language
English
Upper intermediate
B2
Timeline
Sales Representative
Asurion
09.2023 - Current
NURSING ASSISTANT
GERIÁTRICO ANCESTROS
07.2020 - 08.2020
NURSING ASSISTANT -
MEDISED
01.2019 - 12.2019
HIGH SCHOOL GRADUATE - undefined
Madre Matilde School
01.2009 - 11.2020
BILINGUAL AGENT
TELEPERFORMANCE
6 2022 - 8 2023
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