Jorge Alejandro Badillo Gonzalez
Lawyer
Floridablanca,SAN
Summary
Dynamic professional with a proven track record at Walt Disney Company, excelling in customer service and legal assistance. Mastered complaint resolution and document management, enhancing customer loyalty and office productivity. Skilled in active listening and data entry, adept at maintaining professionalism under pressure. Achieved significant improvements in customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Customer Service Representative
Walt Disney Company
02.2024 - 01.2025
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Legal Assistant
Alcaldia Municipal De Floridablanca
10.2023 - 12.2023
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
Education
J.D. - Colombian Law
Universidad Autonoma De Bucaramanga
Bucaramanga, Colombia 05.2001 -
Skills
Customer service
Timeline
Customer Service Representative
Walt Disney Company
02.2024 - 01.2025
Legal Assistant
Alcaldia Municipal De Floridablanca
10.2023 - 12.2023
J.D. - Colombian Law
Universidad Autonoma De Bucaramanga
05.2001 -
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