

Dynamic professional with a proven track record at Walt Disney Company, excelling in customer service and legal assistance. Mastered complaint resolution and document management, enhancing customer loyalty and office productivity. Skilled in active listening and data entry, adept at maintaining professionalism under pressure. Achieved significant improvements in customer satisfaction and operational efficiency.
Customer service
Problem-solving
Active listening
Product knowledge
Call management
Adaptability and flexibility
Complaint resolution
Time management
Data entry
Call center experience
Customer relations
Data collection