Summary
Overview
Work History
Education
Skills
Software
Timeline
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Jorge Torrenegra

Jorge Torrenegra

Customer Service Specialist
Galapa

Summary

Dynamic Customer Service Associate with a proven track record at Sutherland Global, excelling in problem resolution and customer support. Recognized for enhancing customer satisfaction through effective communication and active listening. Skilled in team collaboration, consistently delivering satisfactory outcomes and fostering positive relationships with clients.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Customer Service Associate

Sutherland Global
10.2020 - 05.2025
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.

Education

High School Diploma -

Colegio Francisco De Paula Santander
Barranquilla
05.2001 -

Skills

    Customer support

    Customer service

    Team collaboration

    Problem resolution

Software

Microsoft office

Timeline

Customer Service Associate

Sutherland Global
10.2020 - 05.2025

High School Diploma -

Colegio Francisco De Paula Santander
05.2001 -

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