Summary
Overview
Work History
Education
Skills
Additional Information
Software
Work Availability
Interests
Quote
Timeline
GeneralManager
Jorge Silva

Jorge Silva

Student
Bogotá,DC

Summary

Versatile Receptionist offering 3 years of experience in efficient front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for 147-member staff. Friendly Receptionist with 3-year background in various settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Experienced Receptionist with over 3 years of experience in EuroEtika. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

3
3
years of professional experience
3
3
years of post-secondary education
3
3
Languages

Work History

Receptionist

Dra Gloria Caro de Acero
Bogota, Cundinamarca
01.2018 - Current
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Scheduled and confirmed appointments and meetings for General Management.
  • Received packages and mail at front desk and dispersed to correct employees.

Education

High School Diploma -

Colegio La Salle
Bucaramanga, Colombia
01.2015 - 12.2016

No Degree - Marketing

Universidad EAN
Bogotá, Colombia
07.2018 - Current

No Degree - International Business

Universidad EAN
Bogotá, Colombia
07.2018 - Current

Skills

Travel planning

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Additional Information

Throughout my years of life, I have been a person who has always wanted to learn to do everything. A very versatile person, it has been easy for him to learn each of the challenges that have been put in his life. Each of the goals that I set for myself, I achieve them and with that I am strengthening my future.

Software

Ms Office

Google Drive

Spreadsheets

Email

Presentations

Database Management

Quickbooks

Social Media

Web

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Grow as a professional and a person

Help companies to emerge

Help people about what I know and what I can be

Quote

The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Timeline

No Degree - Marketing

Universidad EAN
07.2018 - Current

No Degree - International Business

Universidad EAN
07.2018 - Current

Receptionist

Dra Gloria Caro de Acero
01.2018 - Current

High School Diploma -

Colegio La Salle
01.2015 - 12.2016
Jorge SilvaStudent