JORGE MONTALVO
LAKELAND
Summary
Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Operations Manager
Apex Critical Care L.L.C.
Puerto Rico, Remote
03.2024 - Current
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Managed purchasing and marketing operations efficiently.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
TRANSPORTATION AND LOGISTIC
U.S Marine Corps
Camp Pendleton , CA
03.2019 - 03.2023
- Monitored drivers' attendance to support training and mission.
- Maintained records to allow for proper maintenance of vehicles.
- Inspected equipment for personal and vehicles.
- Utilized intel on terrain and location to plan routes.
- Resolved routine problems with routing under pressure.
- Prepared and maintained work records and reports.
SALES ASSOCIATE
Firestone Auto Care
02.2018 - 08.2018
- Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards.
- Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business.
- Operated cash register and POS to process sales transactions and handle payments.
- Drove sales through customer relationship building and suggestive selling techniques.
PARAMEDIC
Medical Alert Ambulance
09.2014 - 12.2017
- Drove ambulance and provided map reading support to minimize call response time.
- Delivered patient care according to clinical protocols and safety requirements.
- Initiated advanced and basic life support by following protocols and physician orders.
Education
Bachelor of Science - Political Science
Arizona State University
Tempe, Arizona (Online) 05.2001 -
Skills
- Customer Relations
- Supply Inventory Management
- Driving and Transportation
- Process Review
- Administrative Support
- Operations management
- Problem-solving
- Customer service
- Performance monitoring
- Staff management
- Logistics oversight
Timeline
Operations Manager
Apex Critical Care L.L.C.
03.2024 - Current
TRANSPORTATION AND LOGISTIC
U.S Marine Corps
03.2019 - 03.2023
SALES ASSOCIATE
Firestone Auto Care
02.2018 - 08.2018
PARAMEDIC
Medical Alert Ambulance
09.2014 - 12.2017
Bachelor of Science - Political Science
Arizona State University
05.2001 -
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