Summary
Overview
Work History
Education
Skills
Certification
Languages
Honors Affiliations
Timeline
Generic

JORGE FLORES

Denver

Summary

Dynamic Professional with over eight years of experience in administrative leadership, operations management, and workforce development. Proven ability to drive performance, increase efficiency, and enhance workplace safety. Known for improving organizational outcomes—achieving a 35% reduction in administrative errors. Skilled in bilingual communication, team leadership, safety compliance, and customer service. Dedicated to delivering solutions that align with business goals and community needs.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Community Economic Development Specialist

Centro de los Trabajadores
Denver
06.2024 - Current
  • Conduct in-depth client intakes and needs assessments to support economic empowerment for immigrant populations.
  • Facilitate access to ESL and digital literacy programs to enhance employment readiness.
  • Provide one-on-one career coaching including resume development, interview preparation, and job market navigation.
  • Maintain detailed case documentation to ensure compliance with grant and program guidelines.
  • Perform administrative functions: scheduling, data entry, records management, and reporting.
  • Interpret classes, and meetings.
  • Managed a caseload of over 50 individual participants, providing personalized support, tracking progress, and ensuring timely delivery of services to meet program goals and compliance requirements.

Administrative Assistant

Apex Plumbing Inc.
Denver
05.2023 - 04.2024
  • Developed over 400 safety topics for 13 divisions; led weekly safety meetings and distributed PPE.
  • Translated official documents, interviews, and meetings for bilingual team members and management.
  • Certified in OSHA 30, CPR/First Aid, and Competent Person Safety Standards.
  • Reduced administrative errors by 25% through process improvements and attention to detail.
  • Interviewed and onboarded 35+ new hires with a focus on safety and compliance.
  • Supported cross-departmental projects, contributing to streamlined operations and increased employee satisfaction.

Manager & Dispatcher

Auto Recycling Denver
Denver
05.2016 - 03.2023
  • Managed day-to-day dispatch operations, optimizing towing logistics and fleet scheduling.
  • Converted customer inquiries into profitable sales opportunities.
  • Assessed vehicle valuations to provide competitive client quotes and maintain market competitiveness.
  • Resolved customer concerns efficiently, strengthening long-term client relationships.
  • Leveraged data-driven insights to improve operational workflows and resource allocation.

Education

Bachelor of Science - Business Management

Metropolitan State University of Denver
Denver, CO
05-2022

Skills

  • Leadership
  • Team building
  • Strategic planning
  • Time management
  • Data entry
  • Interpersonal communication
  • Presentation and writing skills
  • Decision making
  • Process improvement
  • Safety Compliance

Certification

  • OSHA 30
  • Competent Person Certification
  • CPR / First Aid Certified

Languages

English (Native) Spanish (Native)

Honors Affiliations

3-Time Nominee, The National Society of Leadership and Success (NSLS) Chapter

Timeline

Community Economic Development Specialist

Centro de los Trabajadores
06.2024 - Current

Administrative Assistant

Apex Plumbing Inc.
05.2023 - 04.2024

Manager & Dispatcher

Auto Recycling Denver
05.2016 - 03.2023

Bachelor of Science - Business Management

Metropolitan State University of Denver

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JORGE FLORES