Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Team player with eighteen years of experience supporting companies and top executives with a unique perspective and appreciation that human capital is every organization's greatest asset.
Overview
2025
2025
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
HR Freelance -Consultant
Freelance HR
Bogota, Colombia
8 2023 - Current
Worked with HR leaders of different industries to build and improve their internal HR procedures for their organizations
Creating documents to ensure proper workflow within the workplace
Developing strategies for successful Learning and Development programs
Improving the overall efficiency of operations
Developing incentive and reward programs
Designing training programs tailored to each company's specific needs
Developing comprehensive HR policies
Advise well-being programs and give feedback to HR Managers
Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Managed client relationships through regular check-ins and updates on project progress.
Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Developed innovative strategies for clients, resulting in increased revenue and business growth.
Regional Director of Human Resources
Premise DATA
Bogota
10.2022 - 08.2023
Company Overview: start-up
Responsible for all Human Resources processes for Colombia and LATAM and assist in building the organizational structure in Mexico, Peru, Bolivia and Ecuador
Lead all the HR subsystems in the region
Also, oversaw the process of cultural transformation for +500 employees, and lessening the impact within the organization and adapt the Human Resources across LATAM
Change management, stakeholder engagement
Communication, training and development
Build the ideal compensation package especially for Colombia and Mexico
Employee engagement
Workforce optimization: Generate, update, and maintain organizational OKRs and specific KPIs to maintain the development and training program of the company
Hire a EOR (employer of record) responsible for the administration of the Human Resources processes for about 100 employees.
Respond to three staffing and outsourcing companies in Colombia
Lead the process of cultural transformation
D&I of the company
Employee Turnover and Retention rates decrease in 25%
Enhanced employee engagement by implementing innovative HR programs and initiatives.
Monitored and handled employee claims involving performance-based and harassment incidents.
Created and implemented forward-thinking initiatives to improve employee engagement.
Designed comprehensive plans supporting + 500 employees across the region
Maintained company compliance with local, state, and local laws, in addition to established organizational standards.
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Increased interdepartmental collaboration through effective communication and relationship-building initiatives among team members across multiple locations.
Conducted comprehensive wage reviews to maintain competitive compensation packages that attracted top talent while adhering to budgetary constraints.
Regional Human Resources Director
AXA Partners/AXA Asistencia
Bogota, Colombia
10.2021 - 09.2022
Responsible for the HR strategy in the Andean region and part of the HR regional committee for the Americas and Europe
Build the strategy and use of the hybrid model in Colombia
Agile HR methodology
To established the Health and Safety programs in Colombia(SGSST)
Generate the Recruitment strategy for the Call Center staff
Decrease the turnover in 30% through well-being and L&D and training programs
Recognition, total rewards and Compensation structure
Mission Critical and High potentials programs
Increase the organizational eNPS in about 15%
Change management and Communications strategy
Lead all the HR subsystems (Onboarding, employee relations, recruitment, L&D, well-being, Compensation, recognition programs, HR analytics, compliance)
Represented company at multiple public forums and conferences.
Collaborated with cross-functional teams to develop cohesive messaging for product launches and announcements.
Human Resources Manager
Exportaciones Exóticas y Tropicales
Bogota, Colombia
06.2016 - 08.2021
Perform the HR administration of the company's activities seeking its organizational, technical, and financial improvement
Ensure compliance with internal rules, regulations, policies, and instructions and those established by regulatory and control entities
Managed approximately 300 employees across the country
Help in the construction of an Organizational Culture in accordance with the identity and mission of the company
Follow up on compliance with legal standards and payroll
Implementation and monitoring of management and/or performance indicators by position
Establish Learning and Development strategies
Control and supervise the financial reports, comparing real results with the budgeted ones
Control the costs and profitability of the area
Enhanced employee satisfaction by implementing effective training programs and performance evaluation systems.
Developed strong relationships with local colleges and universities to establish a pipeline of future talent for the company.
Provided guidance to managers on proper interviewing techniques, improving the overall effectiveness of candidate selection processes.
Evaluated compensation structures across the organization ensuring internal equity as well as external competitiveness.
Implement the remote model to administrative staff and hybrid model to operative staff during pandemic
Human Resources & Communications Manager
Procolombia
Bogotá, Bogota D.C.
11.2014 - 05.2016
Responsible for managing and coordinating all processes of Human Resources Management, including training and development (Creating Corporate University), Performance, Wellbeing, and Benefits, internal communications programs
Being part of the board committee of the organization
Streamlined the onboarding process, reducing time to productivity by 20%
Cultural Transformation
HR Regional Leader and responsible for the HR strategy, KPI, Administrative issues, Climate, and well-being across the organization inside the country and overseas
Built and supervised the structure of the Corporate University
Strengthening the Well-being Program and maintaining a good organizational climate and culture
Improve satisfaction rates in 30%
The organization was considered one of the best companies to work in according to Great Place to Work
Improving organizational climate in regional and international offices, guiding and supporting senior leadership, and building positive employee relations
Lead the Internal Communications program
Restructured department workflows for greater efficiency, allowing more time to focus on high-impact projects that drove tangible business results.
Produced internal communications for crucial projects.
HR Coordinator-HRBP
Embassy of the United States in Colombia
Bogota
08.2007 - 11.2014
Coordinating the awards and total recognition program for American and local employees in Colombia
Compare salaries and benefits of the embassy with the market
Coordinate the HR special projects
Changing some processes of recruitment team increasing 28% of productivity
Show the embassy to candidates as a multicultural place to work in.
Increase minorities in recruitment process in 30%
D&I programs head
Restructuring the recognition and award procedure of the embassy
Being the Human Resources Business Partner with all federal agencies in Colombia
Offer public programming (conferences, workshops, productions) likely to interest members of underrepresented groups
HR Compliance and legal issues with local employees
Enhanced employee engagement by implementing innovative HR programs and initiatives.
Managed organizational change initiatives, minimizing disruption to business operations.
Administered benefits programs, ensuring compliance with relevant regulations while maximizing employee satisfaction.
Streamlined recruitment processes, reducing time-to-hire and improving candidate quality in 15%.
Human Resources Manager
FT Ingeniera/Caribbean Concrete & Construction
Bogota, Colombia
03.2003 - 07.2007
Work with the CEO and board of directors to review and apply human resource and administrative policies and procedures in the country offices and ensure effective, efficient, fair, and transparent, and promote equal opportunities
Train HR Managers/Officers in the respective countries on human resource policies and procedures
Provide support and supervision to local in-the-country offices for large-scale recruitments.
Collaborate with the HR team to maintain the accuracy of department organization charts (tracker for recruitment)
Follow up on Expatriate staff services in terms of relocations and making the necessary arrangements for incoming staff who will be based in the region
Provide training, support, and advice on performance management and staff development plans
Implement compensation policies and benefit programs for the region including annual salaries and benefits where applicable
Work with the Legal team and an external attorney to ensure Employee Manuals are localized and valid in the country and interpret and apply the Local law in each country
Respond to employee relations issues, such as employee complaints, harassment allegations, and civil rights complaints
Established strong relationships with key stakeholders to foster collaboration across departments and functions.
Assisted in crafting internal policies that promoted a safe working environment while adhering to industry regulations.
Streamlined HR processes for increased efficiency and improved organizational performance.
Answered employee inquiries regarding health benefits and 401k options.
Human Resources Coordinator
E. Esquenazi & Cia
Bogota, Colombia
01.2003 - 12.2003
Established solid relationships between departments by providing well-rounded support across various teams.
Maintained human resources information system and kept employee files up to date and accurate.
Enhanced employee engagement by implementing comprehensive HR programs and initiatives.
Reduced time-to-hire by streamlining the recruitment process and utilizing effective candidate sourcing techniques.
Devised hiring and recruitment policies for 500 employee company.
HRBP
Colexport Internacional Costa Rica
San Jose, Costa Rica
01.2001 - 12.2002
Ensured compliance with employment laws and regulations through thorough audits of policies, procedures, and documentation practices.
Managed complex employee relations issues with discretion and sensitivity, maintaining positive work environment while resolving conflicts efficiently.
Developed succession planning strategy to identify high-potential employees and prepare them for future leadership roles within the organization.
Human Resources Administrative Assistant
E. Brinks De Colombia
Bogota, Colombia
01.2000 - 12.2000
Managed employee exit interviews and paperwork.
Answered and redirected incoming phone calls for office.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Maintained and scheduled complex calendars.
Education
Bachelor of Arts - Social Communicator and Journalist