Jordan Yoakam

• Worked front counter for pickup orders
• Prepared meals in the kitchen and assisted customers at front counter
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Promoted a positive work environment through effective communication and teamwork among staff members.
• Assisted other team members to achieve goals.
• Assisted in reducing wait times by efficiently managing customer queues during peak hours.
• Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
• Supported training of new crew members, leading to more efficient onboarding process.
• Boosted repeat customer rates by providing friendly and engaging service.

Worked some morning Shifts, Prepping Chicken Fingers, Majority of the time I worked closing shifts. Prepared meals for customers in the kitchen. Cooked Chicken, Fries and Toast. Restock stations,Assist customers with orders in the drive thru and front counter. Assist them in the dining room etc.

Closing duties consisted of Filtering out fryers, restocking food and beverages, Cleaning the kitchen appliances. Taking out trash, Mopping and scrubbing floors.

• Trained new team members on procedures, customer service, and sales techniques.

Worked at Tower and Green Valley Ranch Location in Aurora from October 2020 to October 2021 and then worked at The Raising Canes on Cottonwood drive in Parker from November of 2021 to January of 2023

• Operated cash register to ring up final bill and process various forms of payment.
• Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
• Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
• Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
• Increased customer satisfaction with prompt and accurate order taking.
• Accurately operated cash register to process customer payments.
• Replenished serving stations with fresh food and cleaned up spills.3
• Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.