Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Yancey

Commerce City

Summary

Dynamic Operations Manager with a proven track record at Veolia Environmental Services, excelling in operational efficiency and team leadership. Skilled in inventory management and performance monitoring, I foster employee motivation and drive process improvements, achieving higher retention rates and enhanced productivity in fast-paced environments. HAZWOPER Certified and committed to safety compliance.

Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.

Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Overview

12
12
years of professional experience

Work History

Operations Manager

Veolia Environmental Services
08.2024 - Current
  • Assisted in daily operations to ensure efficient workflow and task completion.
  • Supported team in implementing safety protocols and operational best practices.
  • Learned inventory management systems to track supplies and materials effectively.
  • Collaborated with staff to streamline processes for improved productivity.
  • Participated in training sessions to enhance operational knowledge and skills.
  • Engaged in cross-departmental communication to facilitate project coordination.
  • Adapted quickly to changing priorities while maintaining focus on core responsibilities.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.

Operations Supervisor

Veolia Environmental Services
07.2017 - 08.2024
  • Supervised daily operations, ensuring adherence to safety protocols and company standards.
  • Coordinated team schedules, optimizing workflow and resource allocation for enhanced productivity.
  • Trained new employees on operational procedures and equipment usage, fostering a knowledgeable workforce.
  • Implemented process improvements that increased efficiency in task execution and reduced downtime.
  • Monitored inventory levels, ensuring timely replenishment and minimizing stock shortages.
  • Conducted regular performance evaluations, providing constructive feedback to team members for continuous improvement.
  • Resolved operational issues promptly, maintaining seamless workflow and high employee morale.
  • Collaborated with management to develop training materials that improved staff competency and service quality.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.

Drum Processing Leadman

Veolia Environmental Services
02.2015 - 07.2017
  • Supervised daily operations, ensuring compliance with safety standards and operational procedures.
  • Trained and mentored team members on operational best practices and equipment usage.
  • Coordinated workflow among departments to enhance efficiency and meet production targets.
  • Implemented process improvements that reduced downtime and optimized resource allocation.
  • Assisted in employee training, boosting their skills and knowledge base for enhanced job performance.
  • Trained and mentored new employees to enable safe and efficient job performance.
  • Checked equipment to determine if maintenance was required.
  • Played a crucial role in meeting project deadlines by effectively managing resources at hand.
  • Oversaw daily operations leading to reduced errors through proactive monitoring of progress.

Assistant Store Manager

RadioShack
01.2014 - 02.2015
  • Supervised daily operations to enhance store efficiency and customer satisfaction.
  • Trained and mentored staff on best practices in sales and customer service.
  • Implemented inventory management systems, reducing stock discrepancies by improving accuracy.
  • Analyzed sales reports to identify trends and adjust merchandising strategies accordingly.
  • Developed promotional campaigns to drive foot traffic and boost revenue during peak periods.
  • Collaborated with upper management to establish operational policies and performance standards.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Education

High School Diploma -

Lakewood High School
Lakewood, CO

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operations monitoring
  • Operational efficiency
  • Decision-making
  • Employee relations and conflict resolution
  • Planning and implementation
  • Staff training
  • Staff management
  • Inventory management
  • Management
  • Project management
  • Operations oversight
  • Policies and procedures implementation
  • Performance monitoring
  • Employee motivation
  • Staff development
  • Customer relationship management
  • MS office
  • Maintaining compliance
  • Goal setting
  • Interpersonal communication
  • Client relationships
  • Inventory control
  • Workflow optimization
  • Strategic planning
  • Project management abilities
  • Project leadership
  • Process improvement
  • Schedule management
  • Performance management
  • Health and safety compliance
  • HAZWOPPER Certified
  • Confined Space Certified
  • Lock out tag out (LOTO) certified
  • PSM/RCRA
  • IATA Certified
  • DOT Certified

Timeline

Operations Manager

Veolia Environmental Services
08.2024 - Current

Operations Supervisor

Veolia Environmental Services
07.2017 - 08.2024

Drum Processing Leadman

Veolia Environmental Services
02.2015 - 07.2017

Assistant Store Manager

RadioShack
01.2014 - 02.2015

High School Diploma -

Lakewood High School

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Jordan Yancey