Jordan Wyatt
Ouray
Summary
Dedicated Aquatics Coordinator with proven expertise in aquatic programming, safety protocols, and customer relationship management. Skilled in optimizing pool operations and delivering engaging programs, ready to enhance community engagement and ensure a safe aquatic environment.
Overview
17
17
years of professional experience
7
7
Certifications
Work History
Aquatics Coordinator
Ouray Hot Springs Swimming Pool And Fitness Center
Ouray
12.2023 - Current
- Coordinated daily pool operations and ensured safety protocols were followed.
- Developed and implemented engaging aquatic programs for diverse age groups.
- Managed scheduling for lifeguards and instructors to maintain adequate coverage.
- Trained new staff on safety standards and emergency response procedures.
- Assisted in maintaining cleanliness and organization of facility areas.
- Resolved customer inquiries and provided exceptional service to pool patrons.
- Conducted regular assessments of equipment and reported maintenance needs promptly.
- Explained safety rules and procedures regarding activities to patrons and guests to inform and educate.
- Assisted in aquatic programming and swim lessons, taught basic water safety and oversaw proper and safe use of beach-owned equipment.
- Prepared weekly schedules for lifeguards, instructors, coaches, volunteers and staff.
- Researched best practices in aquatics program delivery methods across the country.
- Created promotional materials for various aquatics programs to attract new participants.
- Provided guidance to swimmers of all ages in technique development and improvement.
- Collaborated with vendors to purchase supplies needed for aquatic programs.
- Assisted in developing policies and procedures related to aquatics safety regulations.
- Trained and supervised lifeguards on proper water rescue techniques.
- Conducted regular maintenance checks on equipment such as pumps and filters.
- Managed daily operations at the aquatics center, including scheduling and budgeting.
- Ensured that all necessary certifications were up to date for lifeguards, instructors, coaches, and volunteers.
- Maintained accurate records for swim classes, memberships, attendance and revenue.
- Facilitated communication between parents and guardians regarding their children's progress in swim classes or teams.
- Provided customer service support by responding promptly to inquiries from patrons.
- Established relationships with local schools to promote aquatics programs within the community.
- Maintained pool, pump room and environment, adhering to standards in safety, cleanliness and appearance.
- Integrated immediate remediation and restoration for maintenance and operational barriers to maintain safe aquatic environment.
- Documented aquatic staff disciplinary action and implemented corrective plans.
- Implemented local and franchise level marketing campaigns to increase enrollment.
- Assigned work to team members and evaluated performance against standards.
- Initiated creative ideas and kept recreation programs entertaining and refreshing.
- Monitored activities to enforce rules and safety procedures or arrange removal of unruly patrons.
- Sought out opportunities to improve service levels and corrected problems.
- Managed supply inventory for team and distributed resources to meet demand.
- Supervised material acquisition, setup and teardown for periodic and special events.
- Monitored and controlled expenses according to budgetary guidelines.
- Guided patrons to exits or provided instructions in emergency situations.
- Helped recruit, hire, and train department employees.
- Organized recreational swimming activities, like water aerobics.
- Assisted with fundraising efforts through grant writing or special events planning.
- Collaborated with community organizations to promote fitness initiatives and events.
Pit Master/Breakfast Cook
KOA
Ridgway
06.2023 - 11.2023
- Managed cooking operations for various meats and menu items.
- Prepared and maintained equipment for efficient daily use.
- Ensured food safety and sanitation standards were consistently met.
- Trained new staff on grilling techniques and safety protocols.
- Collaborated with team members to coordinate food service during events.
- Monitored inventory levels and assisted with stock replenishment.
- Engaged with customers to provide exceptional dining experiences.
- Kept work area clean and organized throughout shift.
- Ensured that all safety protocols were followed during each shift.
- Stocked shelves with fresh meats including briskets, ribs, pulled pork and chicken wings.
- Prepared meats according to customer requests using slicing machines or knives.
- Inspected food preparation equipment on a regular basis to ensure it was functioning correctly.
- Checked incoming shipments for freshness, quality, quantity, temperature.
- Seasoned meats with a variety of rubs, sauces, and marinades as per customer orders.
- Attended regular meetings with management team to discuss strategies for improving sales.
- Carved large pieces of meat into smaller, more manageable portions for customers.
- Communicated with kitchen staff regarding order status and availability of ingredients.
- Assisted in preparing other menu items such as sides and desserts when necessary.
- Performed routine maintenance tasks on smokers such as cleaning, oiling parts or replacing damaged components.
- Responsible for tending to the smoker and ensuring proper temperature levels are maintained.
- Followed recipes accurately while adhering to food handling guidelines set by local health codes.
- Maintained records of meat inventory and ensured all meats were properly stored and labeled.
- Monitored the cooking process to ensure desired results were achieved.
- Cleaned grills after use to maintain hygiene standards set by health department regulations.
- Maintained cleanliness and organization of line workstations.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Stored foods in designated areas by following standard wrapping, dating and rotation procedures.
- Stored food in designated containers and storage areas to prevent spoilage.
- Assisted in preparation of menu items ranging from burgers to sandwiches.
- Utilized kitchen utensils and equipment to weigh, measure and mix ingredients according to recipes or personal judgment.
- Distributed prepared food to servers.
- Monitored kitchen productivity and assessed overall productivity and workflow.
- Reviewed quality standards and verified continuous application throughout kitchen environment.
Continuous Improvement Manager
Cummins
Seymour
10.2008 - 05.2023
- Led cross-functional teams to identify process improvement opportunities.
- Facilitated workshops to drive continuous improvement initiatives across departments.
- Developed training materials for staff on lean methodologies and best practices.
- Analyzed workflows to uncover inefficiencies and recommend solutions.
- Collaborated with engineering teams to integrate new technologies into processes.
- Created standard operating procedures to enhance operational consistency.
- Mentored junior team members on project management and process optimization skills.
- Championed a culture of continuous improvement within the organization through engagement activities.
- Coordinated with leadership teams using CI/Lean practices on Continuous Improvement projects and activities.
- Analyzed workflow and production, reviewing customized value stream mapping data to ascertain areas for improvement.
- Established and accomplished goals for improvements in profits, quality and delivery.
- Improved methods and procedures for processes, measurement, documenting, and workflow techniques.
- Managed continuous improvement strategies to eliminate end-product variances, improve manufacturing margins and reduce costs.
- Led team in identifying and implementing lean and continuous improvement actions to enhance production volume and efficiency while exceeding quality standards and product specifications.
- Trained and mentored project leaders to drive culture change toward total quality mindset across production continuum.
- Identified needed resources and aligned with project milestones, deliverables, and prioritization for viable production planning.
- Increased efficiency through process evaluations and new process creation.
- Teamed with engineering and manufacturing teams to conduct testing and validation, develop product prototypes and support manufacturing cost control initiatives.
- Decreased waste by employing lean manufacturing principles.
- Increased efficiency of process with implementation of procedure.
- Coordinated with Plant Manager and design engineers to implement quality measures, reducing costs across manufacturing process.
- Conducted regular reviews of existing policies, procedures, guidelines, and standards related to quality assurance.
- Conducted root cause analysis on failed processes to identify areas of improvement.
- Provided feedback and guidance on current processes, procedures, and systems used throughout the organization.
- Prepared reports outlining project objectives, timeline, cost estimates, resource needs.
- Collaborated with other departments to create and document best practices for continuous improvement.
- Ensured compliance with applicable laws and regulations pertaining to continuous improvement efforts.
- Sought out innovative solutions from external sources such as industry experts or consultants.
- Assessed the impact of proposed changes prior to their implementation in order to minimize risk.
- Monitored performance metrics and identified opportunities for further optimization.
- Created training materials for staff members to ensure proper implementation of new processes.
- Participated in special projects designed to increase productivity through process reengineering.
- Communicated progress updates on ongoing projects and initiatives across all levels of the organization.
- Performed data analysis to identify potential areas of inefficiency and waste reduction.
- Led problem-solving workshops with team members in order to brainstorm creative solutions.
- Recommended process adjustments based on data collected from research studies or surveys.
- Facilitated meetings with stakeholders to discuss ideas for improvement initiatives.
- Analyzed customer feedback data in order to identify trends and areas needing attention.
- Kept records of quality reports and statistical reviews.
- Supervised and guided inspectors, technicians, and other staff.
- Troubleshot product issues and fixed problems.
- Fielded customer complaints and rectified service issues.
- Monitored product trends and suggested changes.
- Completed various financial and quality audits for different departments.
- Determined optimum points to sample products and created protocols to obtain reliable data.
Education
High School Diploma -
Ivy Tech Community College of Indiana
Indianapolis, IN05-2005
Skills
- Pool operations
- Aquatic programming
- Lifeguard training
- Safety protocols
- Equipment maintenance
- Customer relationship management
- Event coordination
- Budget management
- Team leadership
- Process optimization
- Problem solving
- Effective communication
- Creative thinking
- Performance assessment
- Community engagement
- Facility maintenance
- Policy enforcement
- First aid proficiency
- Pool management
- Scheduling coordination
- Water quality control
- Equipment management
- Water safety expertise
- Inclusive environment
- Health promotion
- Adaptive programming
- Certified lifeguard
- Swimming instruction
- Staff training
- Water aerobics instruction
- Adaptive teaching
- Inclusive programming
- Health code compliance
- Emergency response
- AED operation
- Accident prevention
- Diving instruction
- Facilities management
- Guest relations
- Active listening
- Facility management
- Time management abilities
- Performance evaluation
- Revenue generation
- Negotiation
- Audience engagement
- Adaptability and flexibility
- Brand development
- Interpersonal skills
- Event promotion
- Team collaboration
- Process improvement
- Multitasking
- Goal setting
- Strategic planning
- Business development
- Multitasking capacity
- Problem-solving abilities
- Analytical skills
- Performance metrics
- Training development
- Task prioritization
- Professional demeanor
- Analytical thinking
- Professionalism
- Adaptability
- Multitasking Abilities
- Crisis management
- Continuous improvement
- Excellent communication
- Coaching and mentoring
- Attention to detail
- Cross-functional team leadership
- Project management
- Interpersonal communication
- Inventory control
- Quality control
Certification
AED
Timeline
Aquatics Coordinator
Ouray Hot Springs Swimming Pool And Fitness Center
12.2023 - Current
Pit Master/Breakfast Cook
KOA
06.2023 - 11.2023
Continuous Improvement Manager
Cummins
10.2008 - 05.2023
High School Diploma -
Ivy Tech Community College of Indiana