Jordan Swaine
Broomfield
Summary
Dynamic business administration professional with a proven track record at the Air Force, excelling in optimizing workflows and enhancing customer service. Skilled in contract administration and database optimization, I leverage attention to detail and a strong work ethic to drive efficiency and foster positive client relationships.
Professional in business administration with significant experience in managing office tasks, coordinating schedules, and supporting executive functions. Demonstrates strong collaboration and adaptability, with focus on achieving optimal results. Skilled in communication, organization, and problem-solving, ensuring seamless office operations. Reliable and proactive team player, ready to contribute effectively in dynamic environments.
Overview
10
10
years of professional experience
Work History
Business Administration
Air Force
09.2015 - Current
- Optimized internal workflows with the implementation of new project management tools designed specifically for business administration tasks.
- Provided continuous effective help desk support and customer service as an executive assistant.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
- Managed all aspects of business administration, including scheduling, contracts, invoicing, and taxes.
- Resolved customer complaints professionally, ensuring repeat business and positive experiences.
Postal Service Clerk
US Air Force Europe
05.2021 - 09.2024
- Streamlined package handling processes for improved delivery times and reduced damage incidents.
- Collaborated with colleagues to develop innovative solutions for improving overall postal operations.
- Optimized inventory management practices, regularly restocking supplies to maintain adequate levels for daily operations.
- Resolved customer concerns swiftly, promoting positive experiences and building lasting relationships with patrons.
- Improved workplace organization by implementing effective storage solutions for mailroom materials and equipment.
- Managed daily cash transactions with accuracy, maintaining a balanced drawer and minimizing discrepancies.
- Assisted in training new team members to uphold high standards of service and efficiency within the postal office.
Education
Business Administration
Shawnee Mission North
Shawnee, KSSkills
- Small business administration
- Business administration
- TEAMS for collaboration with colleagues
- Contract administration experience
- Database administration and optimization
- Customer service
- Data entry
- Work ethic and integrity
- Assertiveness
- Attention to detail
- Recordkeeping and file management
- Data confidentiality
Timeline
Postal Service Clerk
US Air Force Europe
05.2021 - 09.2024
Business Administration
Air Force
09.2015 - Current
Business Administration
Shawnee Mission North
Similar Profiles
THOMAS F. GOODTHOMAS F. GOOD
COMMAND CHIEF MASTER SERGEANT, TWENTIETH, Senior Intelligence Analyst at UNITED STATES AIR FORCE F.E. Warren AIR FORCE BASE, AIR FORCECOMMAND CHIEF MASTER SERGEANT, TWENTIETH, Senior Intelligence Analyst at UNITED STATES AIR FORCE F.E. Warren AIR FORCE BASE, AIR FORCE
TYLER DUGANTYLER DUGAN
Restoration Project Manager at Air Force Civil Engineer Center, Department of the Air Force, Peterson Space Force BaseRestoration Project Manager at Air Force Civil Engineer Center, Department of the Air Force, Peterson Space Force Base
Dayvian J. WellsDayvian J. Wells
NA at Air Force Life Cycle Management Center ISR/SOF, FMS/SSR, Wright-Patterson AFB, OH, Department of Air ForceNA at Air Force Life Cycle Management Center ISR/SOF, FMS/SSR, Wright-Patterson AFB, OH, Department of Air Force
Carter PalsCarter Pals
F-16 Crew Chief at U.S. Air Force, United States Air Force BaseF-16 Crew Chief at U.S. Air Force, United States Air Force Base
Daniel OchoaDaniel Ochoa
Installation Manager at SecureCrab CommunicationsInstallation Manager at SecureCrab Communications