Jordan Stott
Costco Wholesale Corp
Johnstown
2
Languages
6
years of professional experience
Detail-oriented professional with a versatile background in retail management. Known for strong communication and problem-solving skills, contributing to improved team performance and enhanced customer experiences.
Work History
Major Sales Supervisor
1 Month- Assists team in achieving sales targets through effective product promotion and customer engagement.
- Handled customer inquiries promptly, enhancing overall satisfaction and loyalty.
- Supports training initiatives for new staff, fostering a collaborative team environment.
- Handles customer inquiries promptly, enhancing overall satisfaction and loyalty.
- Maintains organization and presentation of high dollar items in a warehouse setting.
Front End Supervisor
1 Year 4 Months- Supervised daily operations to ensure efficient product flow and member satisfaction.
- Maintained a well well-written schedule for 70+ employees that allowed for optimal coverage during and after business hours.
- Resolved customer inquiries and issues promptly, enhancing overall shopping experience.
- Monitored team compliance with safety standards to ensure a safe working environment.
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Monitored cash drawers in 12 checkout stations to verify adequate cash supply.
- Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
Vault Clerk
11 Months- Processed cash transactions accurately and efficiently to ensure customer satisfaction.
- Collaborated with team members to streamline cash handling procedures and improve workflow efficiency.
- Assisted in training new employees on vault operations, emphasizing safety protocols and accuracy standards.
- Kept accurate count of pending transfers and monetary values of various movements.
Cashier Assistant/Cashier/Membership Clerk
3 Years 4 Months- Assisted customers with product inquiries and checkout processes, enhancing overall shopping experience.
- Processed transactions efficiently using POS systems, ensuring accuracy and customer satisfaction.
- Maintained organized merchandise displays, contributing to store aesthetics and inventory management.
- Collaborated with team members to streamline operations during peak hours, improving workflow efficiency.
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Handled membership sign up processes reaching benchmarks set by corporate to foster building success.
- Handled member returns efficiently.
Education
Bachelor of Science - Human Development And Family Studies
Skills
Merchandising management
Merchandising and inventory management
Customer service
Canva and Microsoft Suite
Problem Solving
Critical Thinking
Adaptability
Conflict Resolution
Detail Oriented
Communication
Collaboration
Empathy
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Major Sales Supervisor
Costco Wholesale Corp
08.2026 - CurrentRead More
Front End Supervisor
Costco Wholesale Corp
04.2025 - 08.2026Read More
Vault Clerk
Costco Wholesale Corp
09.2024 - 08.2025Read More
Cashier Assistant/Cashier/Membership Clerk
Costco Wholesale Corp
12.2020 - 04.2024Read More
Colorado State University
Bachelor of Science from Human Development And Family Studies
Read More